Job Description

We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Customer Service Representatives use a team approach to achieve truly remarkable service levels for both our clients and external customers.

Our Customer Service Representative position is more than just a job, it's an opportunity. An opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Customer Service Representatives is to put in the time in order to reap the reward!

WE ENCOURAGE CANDIDATES WITH EXPERIENCE IN HOSPITALITY, HOTELS, AND RESTAURANTS TO APPLY AS CUSTOMER SERVICE, TIME MANAGEMENT, ADAPTABILITY, AND PEOPLE SKILLS ARE ESSENTIAL IN THIS ROLE!

ARE YOU?

• Passionate about entrepreneurship
• Unstoppable in the pursuit of achieving your goals
• Driven to continuously learn new techniques
• Relatable to diverse groups of individuals
• Looking for growth opportunities
• Eager to grind and get your hands dirty!

WHAT YOU’RE RESPONSIBLE FOR:

• Manage customer complaints efficiently and ensure a resolution in a timely manner
• Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships
• Provide product and service information to resolve issues and serve customers in person
• Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals
• Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion
• Keep office and conference room areas clean, sanitized, and maintained
• Display a positive composure and enthusiastic tone while assisting customers

WHAT WE LOOK FOR:

• Someone with experience in Hospitality, Restaurant, or Service industries
• Someone eager to derive their own success
• Someone positive and enthusiastic about taking on new avenues
• Someone creative and able to think outside the box
• Someone who assists in making others feeling comfortable and building meaningful relationships
• Someone who excels in a team environment as well as independently

Candidates with the following experinace are encouraged to apply:

Hospitality, Restaurant, Restaurant Server, Restaurant Management, Restaurant Supervisor, Restaurant General Manager, Restaurant Experience, Server, Host/Hostess, Front of the House, Back of the House, Hospitality Management, Barista, Bartending, Bartender, Entry Level Hospitality, Entry Level

Company Description

We are Advanced Axis, the engine room for creative production. We bring together creative thinking and production expertise to magnify brands and their stories. We empower organizations to achieve their most ambitious growth goals without the cost of in-house marketing teams. Through the years, we have come to be known as champions of professional growth for our focus and endeavors. Be it giving our clients the best work or taking care of our team, and we have outdone our competitors in all the areas. Our team and culture are redefining the definition of a professional marketing firm. It’s about building a space where you can be encouraged and be encouraging, a setup where you can grow and feel a sense of belonging and camaraderie. We are nothing like other organizations where associates feel stagnant and unambitious due to monotonous work culture. At Advanced Axis, you will learn all the behind-the-scenes of operating the office and be part of an organization that plays a crucial role in ensuring stability and performance while having fun.