Job Description

WE ARE ON THE SEARCH FOR HARD-WORKING INDIVIDUALS THAT ARE LOOKING FOR A GREAT ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE POSITION WITH REAL GROWTH OPPORTUNITIES!

Our goal is to cultivate and maintain true partnerships with our clients and consumers. We’ve become the nation’s largest business consulting firm due to our winning mentality, honesty, transparency, and drive for success. Those same traits are exactly what we look for in our entry-level Customer Service Representative. We prefer to train and develop our Customer Service Representatives for maximum performance. We are committed to delivering the highest caliber of service that will benefit our clients and customers. Unlike large corporate firms, we commit to individualized attention that uniquely positions us to increase consumer retainment and bridge the gap between our competitors.

DUTIES AS AN ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE:

• Collaborate with management staff to stay updated on new products, services, sales promotions, and policies
• Interact with customers in a friendly and professional manner while actively listening to their concerns
• Provide effective solutions and support to ensure that no customer is left dissatisfied
• Handle confidential customer information with sensitivity and discretion
• Greet, qualify, recommend products/services and close every customer
• Suggest areas of improvement to management staff to increase consumer satisfaction

REQUIRMENTS AS AN ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE:

• High School Diploma or GED
• Experience in customer service, retail, or sales
• Ability to multi-task and focus in a fast-paced environment
• Positive attitude and the ability to be patient while communicating with customers
• Team player who can work independently
• Outstanding service-orientation and strong interpersonal skills that create positive relationships with fellow team members and customers

Candidates with the following experinace are encouraged to apply:

Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

Company Description

We are Advanced Axis, the engine room for creative production. We bring together creative thinking and production expertise to magnify brands and their stories. We empower organizations to achieve their most ambitious growth goals without the cost of in-house marketing teams. Through the years, we have come to be known as champions of professional growth for our focus and endeavors. Be it giving our clients the best work or taking care of our team, and we have outdone our competitors in all the areas. Our team and culture are redefining the definition of a professional marketing firm. It’s about building a space where you can be encouraged and be encouraging, a setup where you can grow and feel a sense of belonging and camaraderie. We are nothing like other organizations where associates feel stagnant and unambitious due to monotonous work culture. At Advanced Axis, you will learn all the behind-the-scenes of operating the office and be part of an organization that plays a crucial role in ensuring stability and performance while having fun.