We are looking for a Collection Specialist to contact clients and collect outstanding payments. You will handle each collection with tact by balancing between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. Responsibilities: • Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable • Creates invoices according to company practices; submits invoices to customers • Maintains and updates customer files, including name or address changes, mergers, or mailing attentions • Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment • Creates reports regarding the current status of customer accounts as requested • Researches customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff • Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bi-monthly) basis • Assists in generating monthly billing statements based on the general ledger • Assists Accounting Manager in reconciling revenue accounts each month • Copies, files, and retrieves materials for accounts receivable as needed • Relays changes of information to appropriate employees • Performs other related duties as assigned Qualifications: • Excellent verbal and written communication skills • Proficient in Microsoft Office Suite or related software as well as other accounting software programs • Ability to operate related office equipment, such as computers, 10-key calculator, and copier • Ability to work independently and in a fast-paced environment • Ability to anticipate work needs and interact professionally with customers • Excellent organizational skills and attention to detail Compensation: $23 - $27 hourly

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable • Creates invoices according to company practices; submits invoices to customers • Maintains and updates customer files, including name or address changes, mergers, or mailing attentions • Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment • Creates reports regarding the current status of customer accounts as requested • Researches customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff • Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bi-monthly) basis • Assists in generating monthly billing statements based on the general ledger • Assists Accounting Manager in reconciling revenue accounts each month • Copies, files, and retrieves materials for accounts receivable as needed • Relays changes of information to appropriate employees • Performs other related duties as assigned