Job Description

We are seeking an experienced, skilled, and motivated System Administrator to join the team. As a System Administrator contractor, she or he is responsible for implementing and managing required infrastructure, unified communication, contact center, and endpoint devices in COVID-19 initiatives to support the aging community. This position will function as a highly-skilled System Engineer that include:

• Install, configure, maintain, and troubleshoot endpoints and gateways in an enterprise network.
• Hands-on knowledge and ability to effectively/efficiently troubleshoot unified communication solutions.
• Hands-on experience in Contact Center implementation.
• Strong presentation development and delivery skills Work closely with other business units/organizations to implement and complete projects and tasks Participates in assignments and projects with minimal direction from higher-level resources
• Provide direct support in daily network and systems operations including the evaluation of system utilization, monitoring response time, and primary support for detection and correction of operational problems.
• Upgrade systems and processes as required for enhanced functionality and security issue resolution.
• Monitor the system daily and respond immediately to security or usability concerns.
• Provide network data collection to support application troubleshooting
• Provide configuration recommendations and assistance to include troubleshooting and de-bugging support for implementation projects and initiatives.
• Work closely with internal and external users, and outside vendors to effectively plan, deploy, and maintain the production environment.
• Responsible for the endpoint device deployment
• Write and edit automation scripts to increase systems and task efficiency
• Write and maintain technical documentation
• Thrives in a fast past, changing environment

EXPERIENCE:

• Excellent knowledge of unified communication technology
• Excellent knowledge of Contact Center infrastructure
• Excellent knowledge of wireless access points, network administration, and security concepts, and technology
• Strong knowledge of deployment and management systems
• Ability to drive results with a sense of urgency relative to the end-user
• Ability to work independently as well as with a team
• Ability to break down required tasks in project deployment
• Ability to establish and maintain effective working relationships with employees, vendors, clients, and public
• Must have strong oral, written, and interpersonal communication skills
• Exceptional analytical and conceptual thinking skills
• Experience working with cross-functional teams

MANDATORY REQUIREMENTS/TIME:

• 4-year college degree or equivalent technical study
• 7+ years of system/server engineer experience
• 7+ years of network infrastructure experience
• 7+ years of unified communication engineer experience
• Professional Certification in the server, and/or network, and/or endpoint or is desired

Company Description

ATS is an information technologies consulting company providing services to Fortune 500 companies nationwide. ATS specializes in providing full-service staffing solutions by providing technical and business personnel through staff supplementation and project engagements. The company has extensive contacts within its Fortune 500 client base and is able to access a large pool of talented and responsive professionals with proven records of accomplishment in both the technical and business fields.