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Front Desk Representative- Part Time

Advantia Health

Front Desk Representative- Part Time

Rockville, MD
Part Time
Paid
  • Responsibilities

    Women's Health Specialists is seeking a part time Front Desk Receptionist for our office in Rockville and Germantown!

    • Greets patients in polite, prompt, helpful manner. Provides any necessary instructions/directions.                                                             
    • Accommodates any patient need(s). Answers any patient questions, informs back office of each patient's arrival.
    • Verifies and updates patient insurance information in the system for each patient at each visit. wow
    • Uses the computer system to generate information necessary for billing.                                                                                                                             Maintains current understanding of patient medical insurance changes, including HMO and PPO coverage and copay levels.
    • Collects copay/surgery deposits/balances, provides any forms needing completion, and obtains signatures as necessary.
    • Answers telephone in a pleasant manner and deals with patient needs expeditiously. 
    •  Processes triage phone calls and directs to the appropriate medical personnel.

    Education and Experience:

    • High school diploma or GED 
    • Prior experience working as a Receptionist in a Medical office is preferred
    • Minimum of two year's experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment.

    Please Note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 vaccination is a required condition of employment.