SUMMARY

The primary purpose of this position is to be responsible for the oversight and administration of Advantix’s affordable housing portfolio, and to assist in the development of new properties. The VP, Asset Management will work with the Chief Operating Officer in developing the annual budget and asset plan for each property and assisting with the acquisitions and sales process for all properties in the region. The Senior Asset Manager must be able to travel to each of their properties on a regular basis.

All activities must support Advantix’s strategic goals and objectives and produce results that accomplish the goals of the overall organization.

ESSENTIAL JOB FUNCTIONS

Primary areas of responsibility and tasks that may typically be expected include but are not limited to:

· Implements and monitors all company policies and procedures at the property level.

· Reviews and approves, in conjunction with the Chief Operating Officer, all expenditures in accordance with operating and budget guidelines.

· Monitors vendor and service contracts and ensures all contracts are re-bid each year to provide competitive pricing.

· Monitors local market conditions to develop advertising and marketing strategies for each property. Revies marketing efforts frequently and updates as necessary to ensure that the property is offering rental rates and specials that are competitive within the market.

· Conducts routine communication with residents of the properties concerning the level of service and other management matters.

· Recognizes management or operational problems and assists with developing solutions.

· Analyzes property financial operating statements Including income statements, general ledgers, and balance sheets and prepare monthly performance reports.

· Monitors new construction in the market and reviews other market changes that could affect the operations of the properties.

· Conducts meetings with investor representatives to discuss property operations and performance.

· Assists with the preparation and review of operating and development budgets and perform financial analysis to assure positive cash flow.

· Assists the development team throughout the development process, including RFQ/RFP submissions, finance application submissions, investor due diligence, and asset management.

· Reviews the terms of any LOIs or partnership agreements to identify any disadvantageous items.

· Reviews operating budgets both for underwriting on development proformas, and for actual operations of stabilized or stabilizing properties.

· Maintains understanding of tax law for affordable properties and works with a tax attorney to appeal any unfair tax assessments.

· Works with insurance agents to ensure the most beneficial policy for each property and manage claims from incident to resolution.

· Monitors and plans capital needs of properties within portfolio.

· Performs site visits to assess physical condition and assist with operations, engage with the site teams, complete regular audits, and perform inspections.

· Participates in the development of financial budgets, operating goals, and strategic objectives; recommend, implement, and administer procedures to enhance operations and improve NOI.

· Directs Property Management personnel and monitors performance of managers and maintenance staff.

· Creates and monitors Property management procedures, ensuring best practices are implemented, policies are followed, and investors goals are reached.

· Reports to Executive Staff regarding property performance and making recommendations to improve the portfolio.

· Monitors lease up timelines as provided to investors to reach qualified occupancy, monitor resident turnover, and unit vacancy to reduce vacancy loss.

· Communicates regularly with investors and responds to requests for reports, inspections, and audits.

· Communicates with various attorneys regarding evictions, RAD transitions, tax assessments, partnership agreements, and real estate concerns.

· Reports regularly to State Financing Agencies, Mortgage companies, and Grant authorities.

· Develops the annual budget and asset plan for each property with the Chief Operating Officer and management representatives and establishes rental goals.

· Prepares turnover estimates, establishes proper staffing and project marketing and advertising programs necessary to reach occupancy and income goals.

· Reviews expenses and assists in the preparation of annual budget requirements.

· Performs other related duties as assigned and/or required.

BEHAVIORAL COMPETENCIES

Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; and manages performance by providing regular feedback and reinforcement to subordinates

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with sensitive topics and/or irate customers.

Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity. Uses appropriate judgment & decision making in accordance with level of responsibility.

Customer Service: Understands that all employees have external and/or internal customers that they provide services and information to; honors all the organization’s commitments to customers/residents by providing helpful, courteous, accessible, responsive and knowledgeable customer service.

Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; establishes rapport when working with others.

Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains friendly demeanor; values the contributions of others.

Results Orientation: Consistently delivers required agency results; sets and achieves achievable, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals.

Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to delivering on his/her public duty and presenting oneself as a credible representative of the organization to maintain the public’s trust.

Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.

EDUCATION, EXPERIENCE AND/OR CERTIFICATION

Bachelor’s degree in accounting or business administration as well as five (5) years of experience in asset management within the affordable housing industry, preferable section 8 / tax credit. An equivalent combination of education and experience may be considered.

Possession of valid Indiana Driver’s License.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB COMPETENCIES:[EW1] [EW2]

· Ability to advocate, organize and problem solve.

· Strong supervision and leadership skills; commitment to the professional development of staff.

· Knowledge of the general operations and procedures of multi-family affordable housing.

· Extensive knowledge in private and public sector as it pertains to asset and property management principles and practices; landlord-tenant regulations; barriers to housing opportunities encountered by low-income households, including those with special needs.

· Knowledge of advanced principles, practices and administration of program development, coordination, contract negotiation, and budget preparation.

· Demonstrated skill in interpreting and applying pertinent Federal, State, and local laws, codes, and regulations.

· Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, tenants, HUD, and local, state, and federal officials. Ability to communicate with people from a broad range of socio-economic backgrounds.

· Knowledge prioritizing work assignments.

· Knowledge of determining which activities are to be delegated.

· Must have excellent reading and communication (oral and writing) skills and must make significant mathematical calculations.

· Must be resident oriented and possess an understanding and tactful attitude with applicants and residents of affordable housing.

· Must have comprehensive knowledge of property management principles and practices and have thorough knowledge of LIHTC regulations and project-based Section 8/Tax Credit residential properties.

· Must be able to work independently, organize tasks, manage time, and prioritize projects.

· Strong time management, follow-up, administrative and organizational skills.

· Must be adept in greeting, meeting, and responding to the public.

· Must be familiar with the duties of other personnel to direct and evaluate them in the performance of their duties.

COMPUTER AND ADMINISTRATIVE SKILLS

To perform this job successfully, an individual should have average abilities using computer software such as MS Word, and Outlook and should be capable of using internet resources for research and developing reports. Proficient in operating and troubleshooting personal and laptop computers. Ability to learn other computer software programs as required by assigned tasks.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee’s job is intermittently sedentary. Will use some repetitive motion of hand-wrist in using computers. Must have normal range of vision to complete paperwork and review documentation; hearing and speech to communicate with executives, employees, co-workers, vendors, contractors, company representatives, etc., on the telephone and/or in person on a frequent basis.

Work involves the normal risks or discomforts associated with an office environment and on-site work. Possibility of violent behavior from program candidates/clients and angry and disgruntled past and present clients.