Adventure Rental Technician (UTV, Slingshot & Snowmobile Rentals)

Spearfish Canyon Lodge

Adventure Rental Technician (UTV, Slingshot & Snowmobile Rentals)

Lead, SD
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Dental insurance

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Paid time off

    Job Title: Adventure Technician (UTV, Slingshot & Snowmobile Rentals)

    Location: Spearfish Canyon Adventures – Spearfish Canyon, SD Employment Type: Full-Time / Seasonal / Part-Time (Flexible)

    Position Overview

    Spearfish Canyon Adventures is seeking reliable, customer-focused Adventure Technicians to support our Polaris UTV, Slingshot, and snowmobile rental operations. This role is hands-on, fast-paced, and guest-facing—ideal for someone who enjoys the outdoors, problem-solving, and delivering exceptional experiences.

    Adventure Techs are responsible for ensuring guests have a safe, smooth, and memorable rental experience from check-in to return.

    Key Responsibilities

    Guest Experience & Front Counter

    Greet guests and provide a welcoming, professional first impression

    Check guests in and out for rentals efficiently and accurately

    Review rental agreements, safety guidelines, and operating instructions

    Answer incoming calls and assist with reservations, questions, and bookings

    Handle payments and maintain accurate transaction records

    Rental Operations

    Prepare machines (UTVs, Slingshots, snowmobiles) for guest use

    Conduct pre-ride safety briefings and equipment walkthroughs

    Inspect units before and after rentals for damage or maintenance needs

    Ensure all waivers and documentation are properly completed

    Rescues & Field Support

    Respond to guest issues in the field, including breakdowns or navigation assistance

    Perform basic troubleshooting and minor repairs when needed

    Safely transport or assist guests back to base when necessary

    General Duties

    Maintain cleanliness and organization of the rental facility and equipment

    Assist with fueling, staging, and minor upkeep of vehicles

    Support team members during busy periods

    Uphold all safety policies and procedures

    Qualifications

    Strong customer service and communication skills

    Comfortable working in a fast-paced, outdoor environment

    Mechanically inclined (preferred but not required)

    Ability to operate UTVs, Slingshots, and/or snowmobiles (training provided)

    Valid driver’s license with clean driving record

    Ability to lift 50+ lbs and work on your feet for extended periods

    Must be dependable, punctual, and team-oriented

    Preferred Experience (Not Required)

    Powersports, outdoor recreation, or rental experience

    Basic mechanical or maintenance background

    Experience handling guest services or reservations

    Work Environment

    Outdoor, all-weather conditions

    Weekends, holidays, and peak tourism seasons required

    Variable hours depending on season and demand

    Compensation & Perks

    Competitive hourly pay (based on experience)

    Tips and/or commission opportunities

    Employee discounts on rentals and resort amenities

    Work in one of the most scenic locations in South Dakota

    What We’re Looking For

    Someone who:

    Takes ownership and solves problems without being asked

    Stays calm under pressure and handles guest issues professionally

    Enjoys being outdoors and working with people

    Represents the brand with energy and positivity

    Pay DOE. EOE. $17-$22/Hr.