Advertising Account Manager
Company Overview
Our client is a leading AI-powered advertising technology company helping brands, sellers, and agencies maximize performance across Amazon and other retail media platforms. Through a combination of advanced AI technology, analytics, and expert-managed services, they help advertisers drive stronger results, improve efficiency, and scale growth.
Their platform empowers both clients and internal teams to build customized advertising strategies that increase sales, streamline campaign management, and optimize performance. By combining innovative technology with hands-on expertise, they deliver flexibility, transparency, and measurable results for their clients.
As a recognized leader in retail media and Amazon advertising, our client continues to push innovation and help brands succeed in an increasingly competitive marketplace.
Position Overview
The Advertising Account Manager is a client-facing role responsible for managing and growing relationships with enterprise brands and agencies utilizing Amazon Ads solutions.
This position requires previous Amazon Ads experience and a strong understanding of Amazon's advertising ecosystem, including Sponsored Ads, DSP, retail media strategies, and campaign optimization. You will serve as a trusted advisor to clients, helping them maximize advertising performance while ensuring an exceptional client experience.
The ideal candidate combines account management expertise with hands-on Amazon advertising knowledge and thrives in a fast-paced, collaborative environment.
Key Responsibilities
- Manage and grow relationships with enterprise brands, sellers, and agency partners.
- Serve as a subject matter expert on Amazon Ads, providing strategic guidance and best practices.
- Develop and execute account growth strategies that improve advertising performance and client retention.
- Analyze campaign performance, identify optimization opportunities, and present actionable recommendations.
- Collaborate with internal teams including Sales, Product, and Support to ensure client success.
- Lead client business reviews and performance discussions.
- Monitor account health, adoption, and engagement metrics.
- Identify upsell and expansion opportunities within existing accounts.
- Support onboarding and training initiatives for new clients.
- Escalate and resolve client issues while maintaining a high level of customer satisfaction.
- Gather client feedback and communicate market insights to internal stakeholders.
- Stay current on Amazon Ads updates, industry trends, and retail media developments.
Qualifications
- MUST HAVE Amazon Ads experience, either directly managing Amazon advertising campaigns or working within Amazon advertising technology (AdTech) platforms.
- 5+ years of experience in Account Management, Client Success, Customer Success, Advertising, Media, or related client-facing roles.
- Strong understanding of Amazon Ads, Sponsored Products, Sponsored Brands, Sponsored Display, DSP, and retail media advertising.
- Experience managing enterprise-level clients and complex stakeholder relationships.
- Strong analytical skills with the ability to interpret performance data and make strategic recommendations.
- Excellent communication, presentation, and relationship-building abilities.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Experience working with advertising technology platforms, retail media networks, or digital advertising solutions preferred.
- Bachelor's degree preferred.
Compensation & Benefits
- Base Salary: $90,000 - $100,000 plus Bonus
- Comprehensive benefits package including Medical, Dental, Vision, 401(k), and PTO
- Fully Remote (USA)
- High-growth, innovative company culture
- Opportunity to work at the forefront of Amazon Ads and retail media advertising
- Strong career advancement opportunities