Benefits:
commision
Employee discounts
Free uniforms
Training & development
About Serotonin Centers:
Serotonin Centers is the nation’s premier anti-aging and wellness destination. Our
Aestheticians deliver advanced skin care treatments and personalized experiences that
help clients look and feel their best. Using our tech stack—Zenoti, GHL, and digital
tools—you will provide exceptional aesthetic services while supporting overall client
wellness and center success.
Role Overview:
The Aesthetician provides expert-level skin care services, including HydraFacial,
chemical peels, and microneedling, while educating clients on treatment plan options
and post-care routines. You will collaborate with team members, contribute to sales
goals, and uphold Serotonin’s standards of excellence in client experience and safety.
Key Responsibilities
• Conduct thorough skin care consultations to understand client concerns and goals.
• Perform HydraFacial, chemical peels, and microneedling treatments with precision
and expertise.
• Tailor treatments to match client needs and chosen packages or membership for
maximum treatment plan satisfaction.
SMART Goal: Complete 100% of scheduled consultations and treatments; achieve ≥90
client satisfaction on post-treatment surveys.
• Educate clients on treatment benefits, post-care routines, and premium skin care
products.
• Upserve and recommend products to enhance treatment outcomes and client
wellness.
SMART Goal: ≥80% of clients receive personalized product recommendations; maintain
≥60% product purchase adherence.
• Greet clients warmly and create a relaxing, rejuvenating environment.
• Engage in meaningful conversations to build trust and long-term relationships.
SMART Goal: Maintain NPS ≥90; achieve ≥80% repeat booking rate for aesthetic
services.
• Promote memberships, packages, and center services aligned with client goals.
• Collaborate with team members to meet monthly sales and membership targets.
• Maintain HIPAA and biohazard compliance; follow rigorous safety protocols for all
treatments.
• Ensure proper sanitation and sterilization of tools and treatment areas.
SMART Goal: Zero compliance violations; 100% completion of safety training annually.
• Participate in daily huddles; keep trackers current and aligned with center goals.
• Attend all role-based meetings and complete compliance training in SeroConnect
(Internal LMS).
• Engage in ongoing education to stay current with industry trends and new
techniques.
SMART Goal: ≥95% attendance at huddles/meetings; complete ≥1 professional
development activity monthly.
Core KPIs & Targets
• Client Satisfaction (NPS): ≥90
• Treatment Completion Rate: 100%
• Product Recommendation Adherence: ≥60%
• Compliance & Documentation Accuracy: 100%
Qualifications
• State Licensed Aesthetician with proven experience in HydraFacials, chemical peels,
and microneedling.
• Exceptional interpersonal skills; ability to create a welcoming and professional
environment.
• Strong ability to work independently while collaborating effectively within a team.
• Prior sales experience and willingness to upserve skin care products.
• Proficiency in Zenoti and general business platforms.
Tech Stack & Tools
• Zenoti — POS, scheduling, documentation, billing.
• GHL — CRM and marketing automation.
• Email & Teams — communication and coordination.
• Center trackers and whiteboard — daily goals and performance metrics.
Safety & Compliance
• HIPAA adherence; secure handling of client information.
• Biohazard protocols; strict sanitation and sterilization standards.
Why Join Serotonin Centers
Join a high-performance team where your expertise in aesthetics helps clients achieve
confidence and vitality. You’ll work with modern tools, clear goals, and a supportive
culture that values growth and excellence.
Apply Today
Submit your application to join Serotonin Centers and help clients become their most
vibrant selves.