Alutiiq is seeking an experienced Quality Manager for a Custodial contract with Naval Health Clinics Hawaii.
This manager implements quality control and safety plans to ensure compliance with contract specifications and applicable regulations, inspects all phases of a variety of goods, services or operation for conformity to established quality, health and safety, and other operational standards by performing on-going work for compliance with contractual provisions; ensures all services listed on the performance requirement summary are performed in a satisfactory manner, specifies areas to be inspected (scheduled and unscheduled) and how often inspections will be accomplished, communicates deficiencies to proper persons, maintains Quality Control files, and document results of all inspections. The QC manager implements policies and procedures in order to comply with regulatory compliance and corporate policies.
- Serves as a member of the quality control team.
- Develop and implement overall quality strategy and program.
- Manages and leads the Quality Control Program to ensure continuous service delivery that is consistent and in compliance with the established performance standards.
- Responsible for administering the Total Quality Control program including supervising all activities related to quality control management including scheduling, coordinating and planning.
- Develop standardized testing methods that facilitate the quality checking process based on contract requirements/standards.
- Develop and implement analyses processes and independently evaluate contract performance against requirements.
- Prepare reports of the results of quality analyses, present results to the Project Manager with recommended actions to correct any deficiencies to ensure all standards are continually being met; reports directly to the appropriate corporate Program Director.
- Interacts with the customer verbally and in writing on matters of concern and performance deficiencies; presents plans for corrective action.
Required Skills
Required Qualifications and Experience:
- Must possess a valid state driver’s license.
- Bachelor’s degree in related field preferred.
- Must have effective written/oral communications and interpersonal skills.
- Must maintain abreast of the latest technology and recommend tools and processes to increase efficiencies.
- Minimum 3 years of experience as a quality control inspector in the same industry preferred.
- Must be able solve quality related problems.
- Must possess sound knowledge of QC function within the organization.
- Must possess good organizational and planning skills.
- Must be detail orientated.
Required Experience