After Hours On Call Must Live in CT and Have Wellsky Experience

Home Helpers Home Care

After Hours On Call Must Live in CT and Have Wellsky Experience

Enfield, CT
Part Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Paid time off

    Home Helpers in North Central Connecticut is looking for a part time on call coordinator every other weekend. You will provide weekend support to our caregivers and clients. This is a perfect role for someone with home care scheduling and customer service experience who wants meaningful and flexible work.

    All applicants must live in Connecticut

    All applicants must have experience using Wellsky in the past with scheduling

    Home Care Experience is a must!!

    Potential Schedule: Weekends Friday 5p-Monday 9a, WITH POTENTIAL TO ADD IN PERSON WEEKDAY PART TIME HOURS

    Responsibilities:

    Answer incoming calls and assist with after-hours scheduling or urgent client/caregiver concerns

    Coordinate coverage for open shifts

    Document all calls accurately and escalates any critical issues as needed

    Requirements:

    Prior experience in a non-medical home care agency is a must

    Remote working experience

    MUST have At least 1 year knowledge of Wellsky/ClearCare scheduling system

    Work remote temporarily due to COVID-19.