Job Description

Responsible for assisting travel agencies and customers with travel reservations and other accommodations including air, hotel, car, cruise, tours and meals. Issues documents, reconciles cash and charge sales, and files related documentation.

• Responsible for assisting travel agencies and customers with travel reservations and other accommodations including air, hotel, car, cruise, tours and meals.
• Responsible for issuing documents, reconciles cash and charge sales and files related documentation.
• Is knowledgeable of specific geographic areas and locations in order to best assist customers in planning their itineraries.
• Provides service and support to customers in need of alternative means of transportation during periodic delays and cancellations of their scheduled flights
• Provides assistance to customers via phone reservations lines as well as in-person.

Qualifications

• High School diploma and travel industry school completion a plus.
• Two (2) years of experience with the Sabre Travel Reservation system preferred.
• Prior customer service experience preferred.
• Must be at least 18 years of age.
• Must be able to stand for long periods of time.
• Must have excellent communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
• Must know Excel
• Must be able to multi-task.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.