At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

Role Overview:

Could you be our next Agent Licensing Specialist? American Income Life is looking for an Agent Licensing Specialist to join the team!

In this role, you will be responsible for initiating and/or monitoring the life cycle of agents appointed with the company, to enable them to sell products. Direct contact with Department of Insurance, agents and various department vendors by telephone, e-mail and written correspondence occurs regularly. Employee is responsible for the collection, cleaning, recording and retrieval of information/data from multiple sources. Responsible for the independent evaluation of source documents, verification for accuracy, updating internal and external systems as applicable, prepare reports and manage data storage and retrieval systems as well as providing exceptional quality customer service in a timely manner. All tasks for the Licensing Specialist require extreme detail, is considered time sensitive and must be acted upon with a sense of urgency.

This is a remote / work from home position.

What You Will Do:

• Gathering and reporting of information.
• Problem solving and evaluating various agency related tasks and reports in a timely manner.
• Perform various clerical duties and data entry with a high degree of accuracy.
• Exercise judgmental decisions in an independent manner based on company guidelines.
• Effectively communicate verbally and in writing.
• Meet department deadlines and efficiently handle distribution to appropriate parties.
• Utilize various resources to gather information as needed to make informed decisions.
• Handle diverse assignments as become necessary in the department, such as internal audit, compliance discussions as well as handling complaints as needed.

What You Can Bring:

• Minimum typing requirement of 40 wpm.
• Must possess a High School diploma or equivalent thereof.
• Ability to learn standard office equipment as well as various software packages required by the department, including but not limited to Word, Excel, Outlook and the ability to learn other programs and applications.
• Ability to understand and apply a variety of oral and written instructions, demonstrates initiative. Must be organized with attention to detail to meet necessary deadlines.
• Must be flexible to changes in processes and procedures as determined by management or Regulatory entities.
• Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally.
• Ability to meet department production requirements with efficiency and accuracy.

How American Income Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at American Income Life:

• Comprehensive health, dental, and vision insurance plans because we believe that taking care of your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched pension plan.
• Wellness club reimbursements and gym discounts to help you stay on top of your health.
• Paid holidays and time off to support a healthy work-life balance.
• Development training programs to enhance your skills and career progression and unlock your full potential.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.

Required Skills

Required Experience