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Application Support Specialist/Admin*

Agil3Tech (Agil3 Technology Solutions)

Application Support Specialist/Admin*

Forest Park, GA
Full Time
Paid
  • Responsibilities

    Job Description

    DUTIES & RESPONSIBILITIES

     

    • Experience creating and maintaining workflows, training definitions, reports and other application tools ISO maintenance of quality management compliance records
    • Ability to serve as a link between vendors and OQIT staff by providing information and guidance on relevant products and services
    • Ability to schedule downtime for preventive maintenance and software updates
    • Ability to implement application functions for OQIT employees and students.
    • Knowledge in designing, publishing, and maintaining automated quality documents.
    • Knowledge of web-based databases for the purposes of records maintenance, specifically Qualtrax
    •  Ability to maintain application compliance records, email actions, and workflows ISO laboratory accreditation
    • Ability to design and integrate new workflow templates
    • Ability to design ad hoc queries and reports
    • Ability to remain informed on upcoming needs regarding applications and shared network resources and provide pertinent information about the options to assist with making appropriate decisions
    • Ability to test network components/applications to ensure that users can access applications on networks
    • Ability to interface with software developers to troubleshoot and communicate organizational needs
    • General knowledge and/or understanding of quality management practices, to include accreditation requirements
    • Skills in managing the day-to-day operations, maintenance, and refinement of the LMS content
    • Ability to collaborate with OQIT Management and Training Manager to establish reporting and performance tracking tools and products
    • Ability to run and configure LMS training reports and distribute on timeline established by OQIT leadership
    • Ability to maintain in-house training program material and content within the LMS ISO of program effectiveness, continuity, and accreditation requirements

     

  • Qualifications

    Qualifications

    • ACTIVE SECRET CLEARANCE
    • Possess a Bachelor’s Degree or equivalent, or 3-5 years of general experience working with automation systems

    Additional Information

    COMPANY OVERVIEW Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business established in 2012.  A recent recipient of the prestigious Washington Technology, TOP 50 (ranking #9), A3T is experiencing industry leading recognition and growth.  In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50, as Fastest Growing Veteran-Owned Businesses, and is Featured in CyberSecurity Ventures / Cybercrime Magazine! “As a go-to Women-Owned Cybersecurity company in US and internationally”.  As part of our growth, we are looking for a YOU to join our growing team. 

    A3T OFFERS EXCELLENT BENEFITS TO ENHANCE THE WORK-LIFE BALANCE, THESE INCLUDE THE FOLLOWING:

    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short Term & Long-Term Disability
    • 401k Retirement Savings Plan with Company Match
    • Paid Holidays
    • Paid Time Off (PTO)
    • Tuition and Professional Development Assistance
    • Parking/Travel Reimbursement (metropolitan areas)

    It is the policy of A3T to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations.