Job Description

WHO YOU ARE:

• TRANSFORMATIONAL – You are an agent of change, capable, and excited to embrace new solutions and technology to transform yourself, your clients, and your company.
• INQUISITIVE – You have an appetite to learn, to stay on the cutting edge, and pursue new ideas with rigor.
• TENACIOUS – You are driven relentlessly to deliver results and get to the end point. You actively turn obstacles into opportunities with ownership and passion.
• CHALLENGING – You ignore the status quo, challenging yourself, your team, and your customers to new levels of performance, and you respect when you yourself are challenged.
• TRUST – You are trusted to deliver what you commit.  Customers can depend on Agile IT to deliver what is needed for their business.

HOW YOU FIT:

The Project Coordinator role is a key member of the Project Management Office at Agile IT, assisting with the administrative support, proper startup, scheduling, closure, and customer acceptance of customer engagements and single workstream projects. You will be essential to ensuring customer success and communication from one-time projects to ongoing services. 

WHAT YOU DO:

• Work with the PMO Manager to execute project startup processes, review project work reports, and ensure customer acceptance and project closure 
• Work with the Engineering Manager and/or Resource Coordinator to specify and identify delivery resources, confirm schedule commitments, and ensure delivery readiness 
• Introduce delivery resources to customer project contacts for technical delivery 
• Plan and coordinate project schedules and project assignments 
• Track budgets, labor and costs on projects for successful completion within project specifications 
• Monitor project communications and coordinate escalations within Agile IT where needed

Qualifications

WHAT SETS YOU APART:

• Attention to detail with proven problem-solving skills 
• Demonstrate the professional and soft skills necessary to assist customers and Agile IT resources 
• Exemplary written and verbal communication skills 
• Ability to juggle multiple projects and priorities while remaining calm under pressure 
• Proficient end-user skills in working with Microsoft Office highly desired 
• 1+ years' experience in an IT services organization

NICE TO HAVE:

• Experience in a Microsoft service delivery organization 
• Experience working with external, corporate customer stakeholders 
• Experience with basic business budget concepts

Additional Information

THE FINE PRINT:

COMPENSATION AND BENEFITS

• Salary range is $20 - $30/hr. Starting pay is generally lower to mid-range; based on experience.
• Medical/Dental/Vision
• 401(k) with matching
• Combined PTO increasing with tenure
• $200,000 basic life insurance
• Remote mental and physical health networks
• Voluntary life
• Hybrid/Remote work (based on specific role/responsibilities)

Background checks, pre-employment aptitude, skills and personality testing are a mandatory part of the recruitment process.  Currently, Agile IT is 100% remote in accordance with state and federal guidelines. All Agile IT employees are provided laptops and home office equipment.  Due to the contractual requirements of our work with government entities, all hires must be US Citizens.

We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.  All your information will be kept confidential according to EEO guidelines.