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Lifecycle Services Specialist

Agilix Solutions

Lifecycle Services Specialist

Memphis, TN
Full Time
Paid
  • Responsibilities

    Job Description

    This position will be responsible for defining the business strategy for the Lifecycle Services including consulting business, CORE services, Annual Recurring Revenue Contracts, and associated automation hardware and software portfolio. The Lifecycle Services specialist will be the technical liaison between Rockwell Automation and the distributor. This position will serve as domain expert around Lifecycle Services business by continuously focusing on professional development and knowledge-sharing with internal services and sales resources. Coordination between multiple teams, incorporating value added services, developing performance reports, and participating in sales strategy meetings, account planning, and pre- and post-sales support are everyday responsibilities.

    This role will report to the Automation Team Leader.

    The Lifecycle Services Specialist is the lead commercial resource for the automation business within a distributor’s area of primary responsibility. This position will be responsible for ensuring that the following activities occur:

    • Ensure a consistent level of support for customers within the APR
    • Be a single point of contact for CORE services and ARR contracts.
    • Effectively and accurately handles most technical questions and objections for assigned products. CORE services, ARR contracts
    • Document and execute a competency plan for the APR.
    • Lead commercial activities at driving conversions at key accounts
    • Identify and pursue competitive target accounts for each planning segment.
    • Help the sales force maintain a funnel that is adequate for planning segments within the Automation planning segments to make plan.
    • Create, own, and execute a business plan for each planning segment.
    • Understands the complementary product lines with the Automation solutions.
    • Provides selection and design advice for most assigned products in common configurations.
    • Able to differentiate products/solutions from competition and promote the differences as meaningful benefits to the customer.
    • Ability to highlight the benefits of networks and how to apply them
    • Market the benefits of a secure network backbone and infrastructure.
    • Basic knowledge of Panel Design, PLC’s, SCADA design/programming and Intelligent Motor Control.
    • Communicate commercial and technical product issues to Rockwell Automation
    • Domain Experts and business units.
    • Develop competency programs for Distributor sales, specialists, and self
    • Act as the point person for the Automation business strategy at the APR level(s) they support.
    • Support the development and implementation of the distributor business plan for the Automation business.
    • Analyze and document market conditions, competitive offerings and identify opportunities for growth in the APR(s) they support.
    • Be able to articulate Rockwell Automation’s value proposition in the Automation space both commercially and technically
    • Administer and implement marketing, promotion programs, and product launches for Rockwell Automation’s Automation businesses.
    • Lead Automation commercial programs, customer events and activities
    • Exceed growth targets in business revenue and management objectives.
    • Ensure sufficient funnel in the Power business space to achieve plan.
    • Coordinate sales teaming efforts required to identify and close account conversions and project sales opportunities.
    • Accurately document value added benefits that are provided by the offered solutions.

    QUALIFICATIONS

    At least 5 years of industrial manufacturing experience, electrical distribution experience considered a plus.

    • Bachelor’s degree in engineering or Associates degree in related technical field, or equivalent experience is. required.
    • Demonstrated knowledge & understanding of Automation standards & terminology.
    • Knowledge of Rockwell Automation Integrator Architecture is a plus
    • Knowledge of control systems and computer technology
    • Strong Automation Control / HMI application knowledge.
    • Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills required.
    • Ability to influence and guide team members when required.

    COMPANY PROVIDED BENEFITS

    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K (Company match contributions)
    • Life Insurance

    VOLUNTARY BENEFITS

    • Life Insurance
    • Long-Term Disability
    • Short-Term Disability

    COVID-19 PRECAUTIONS/PROCEDURES

    • Virtual and In-person (socially distanced) interview process
    • Personal protective equipment provided if desired.
    • COVID-19 Guidelines in place
    • Virtual meetings encouraged.

    ABOUT US

    ABOUT FRENCH GERLEMAN:

    Established in 1923, with roots dating back to 1914, French Gerleman is a fifth-generation, family-owned business serving industrial, commercial, contractor and original equipment manufacturer customers. The company offers industrial automation, power transmission, electrical supply, safety, and solar products across 6 branches in Missouri, Illinois, and Kansas.

    ABOUT IAC SUPPLY SOLUTIONS:

    IAC Supply Solutions’ historical roots date back to 1895. The company has been family-owned since 1985, and today, operates under third-generation ownership. IAC is one of the fastest growing companies in Memphis, servicing the electrical, automation, industrial, commercial, residential and construction markets in West Tennessee, Arkansas, and Mississippi.

    ABOUT AGILIX SOLUTIONS:

    The newly formed Agilix Solutions ranks among Electrical Wholesaling Magazine’s 50 largest supply distributors in the nation. Agilix is a leading distributor of products and services to the industrial, commercial and construction markets. The company has longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.

    AGILIX SOLUTIONS DIVERSITY & INCLUSION STATEMENT

    Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.

    Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria.

    Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law.

    Agilix Solutions is an Equal Opportunity Employer.

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