Job Description

OUR CLIENT IN THE BAY AREA IS LOOKING FOR A HELPDESK LEVEL I HOURS:M-F 8:00 AM 5:00 PM TASKS Remote Work (immediate task)

• End user helpdesk interaction
• Install remotely - software that is needed end users
• Monitor slack helpdesk channel

Onsite Work

• Unboxing new hardware
• Add inventory for laptops/mobile devices into SharePoint.
• Resolves Level 1 - Basic pc troubleshooting

Weekend Project (in an as needed basis):

• Migration weekend
  • Monitor slack channel
  • Email and other application testing

Company Description

AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,850 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at www.agreeya.com for more information. AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website to learn about our Career & Culture.