Customer Service Outbound Caller Lead Generator
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As a Retail Sales CSR, Outbound caller, Community Relations and Lead Generator, you are a key member of the team and represent Aire Serv. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Make daily outbound calls in professional and courteous manner such as on existing customer follow ups and cold call specials
Scheduling appointments from outbound call sales
Perform marketing and sales functions to sell additional work and earn business
Expand our Installation, Service, Maintenance, Insulation, BEAM Vacuums, Portacool Systems and Indoor Air Quality Products
Community residential and business relations such as attending networking events, door hanging, community show booths, etc.
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
General computer knowledge, including Microsoft Office
Construction, Building Performance or HVAC knowledge helpful
Typing skills a plus
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!