This is a PART TIME (SAT-MON) morning position with hours between 7:30am -4pm. The candidate will also be responsible for opening the desk.

Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests and co-workers.

QUALIFICATIONS/PRE-REQUISITES:

Education

High School diploma or GED; experience in guests services, front desk or related professional area.

Basic Computer Skills- Using computer hardware and software

EXPERIENCE REQUIRED:

Must have been with organization for a minimum of six months or one year of proven prior retail experience.

Prior guests service experience

Must enjoy working with the public

Ability to perform in a fast paced environment while maintaining a professional and effective approach to high stress situations.

Possesses basic computer skills with the ability to easily grasp the functionality and concepts of company software.

JOB DESCRIPTION:

Ability to verbally communicate effectively with guests and co-workers

Sell tickets for transportation to and from New Orleans Hotels

Compute ticket sales

Answering calls in a prompt and professional manner

Answering all inquiries

Process daily and regular reports as required

Sells tickets, processes ticket changes, creates and books reservations.

Logs in tickets and completes sales reports

Each associate is expected to carry out, within their capabilities, all reasonable requests by management.

**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **