Job Description
The Business Consultant is a key role in the Professional Services organization, tackling complex business challenges from customers and helping them see value out of their investment in Akeneo.
KEY RESPONSIBILITIES
- Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo's technology
- Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation
- Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more.
- Train customers and partners on Akeneo key principles and best practices
- Work collaboratively with other members of the professional services and customer success organizations to ensure successful customers
- Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers
- Work with partners to provide functional recommendations based on customer use cases and business requirements
- Contribute to Akeneo’s implementation methodology and help improve how we work with customers
- Simplify Julia’s life