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Business Consultant

Akeneo

Business Consultant

Boston, MA
Full Time
Paid
  • Responsibilities

    Job Description

    The Business Consultant is a key role in the Professional Services organization, tackling complex business challenges from customers and helping them see value out of their investment in Akeneo.

    KEY RESPONSIBILITIES

    • Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo's technology
    • Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation
    • Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more. 
    • Train customers and partners on Akeneo key principles and best practices
    • Work collaboratively with other members of the professional services and customer success organizations to ensure successful customers 
    • Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers
    • Work with partners to provide functional recommendations based on customer use cases and business requirements
    • Contribute to Akeneo’s implementation methodology and help improve how we work with customers
    • Simplify Julia’s life
  • Qualifications

    Qualifications

     

    • You have 5+ years of professional services or software implementation experience.
    • You are passionate about customers and helping them drive value through the adoption of technology.
    • You are experienced and comfortable leading workshops with customers of mixed skill levels and seniority.
    • You love digging into complex customer challenges and helping them implement simple solutions.
    • You’re meticulous about the quality of customer deliverables.
    • You thrive in an extremely dynamic and changing environment.

    Additional Information

    This position generally requires about 30-40% travel but may be higher in some months