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New Business Intake Specialist

Gandara Mental Health Center

New Business Intake Specialist

Boston, MA
Paid
  • Responsibilities

    THERAPEUTIC TRAINING AND SUPPORT WORKER (BILINGUAL)

    A Therapeutic Training and Support Worker (TTS) works as part of a team that includes an In-Home Therapist (IHT), for the purpose of treating a youth’s mental health, behavioral and emotional needs, including improving the family’s ability to provide effective support for the youth to promote his/her healthy functioning within the family.

    The TTS supports implementation of a treatment plan to assist the youth and family in achieving the goals and objectives of that plan.

    The service provided by the TTS includes teaching the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth’s emotional and mental health needs.

    DUTIES:

    • Works under the supervision of an In-Home Therapist to support the implementation a treatment plan to assist the youth and the family in achieving the goals of the plan.
    • Teaches the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth's emotional and mental health needs.
    • Provides phone contact as part of the intervention.
    • Reviews/develops of a risk management/safety plan in collaboration with the youth and parent/caregiver.
    • Works with the In-Home Therapist to provide family therapy.
    • Identifies community resources and develops natural supports for youth and parent/caregiver(s) to support and sustain achievement of the youth’s treatment plan goals and objectives.
    • Provides or secures support and crisis/emergency services for the youth/family.
    • Demonstrated ability to be innovative, creative, analytical and decisive in problem solving.
    • Demonstrated communications and organizational capabilities.
    • Awareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience.
    • Submit detailed progress notes that follow federal, state, and agency requirements.
    • Collaborates with other necessary individuals the youth and family may have contact with, such as Bureau Case Managers, Probation Officers, Judges, District Attorneys, Attorneys, Teachers, Physicians, etc.

     

    Required Skills

    EMPLOYEE TYPE: FULL TIME

    • Job is located in Boston, must live in the Greater Boston area.
    • Minimum Experience Required: 1 year.
    • Degree Required: Must possess an MCE approved Bachelor’s Degree in a human services field.
    • Driver’s License and proper auto insurance required.
    • Awareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience.
    • Required fluency in English and Spanish.

    BENEFITS **

    • Retirement Plan 403(b)
    • Health, Dental, Vision, and Life Insurance
    • Paid vacations
    • 11 paid holidays
    • 8 discretionary days a year
    • Discounts offered to your Verizon and/or Sprint plans                                                                                                                          _  _

    Gándara Center provides residential, mental health, substance abuse and preventive services for children, adults and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community.

    Required Experience

     

     

  • Qualifications

    EMPLOYEE TYPE: FULL TIME

    • Job is located in Boston, must live in the Greater Boston area.
    • Minimum Experience Required: 1 year.
    • Degree Required: Must possess an MCE approved Bachelor’s Degree in a human services field.
    • Driver’s License and proper auto insurance required.
    • Awareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience.
    • Required fluency in English and Spanish.

    BENEFITS **

    • Retirement Plan 403(b)
    • Health, Dental, Vision, and Life Insurance
    • Paid vacations
    • 11 paid holidays
    • 8 discretionary days a year
    • Discounts offered to your Verizon and/or Sprint plans                                                                                                                          _  _

    Gándara Center provides residential, mental health, substance abuse and preventive services for children, adults and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community.