Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a motivated and outgoing Office Coordinator to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. Your responsibilities will include answering phone calls, scheduling appointments, checking patient in/out, balancing daily deposit, closing the day, and coordinating front office activities. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

Assist with the development, updating, and maintaining relevant office procedures

Work within an IEHR (ModMed- EMA)

Answer multiline phone system

Use Klara to communicate patient messages

Patient reminder calls

Schedule patient appointments

Work at the front desk; check patients in/out, run insurance eligibility, collect deductibles and copayments, obtain insurance referrals and prior authorizations

Work under pressure with the ability to multitask

Balance and close your daily batch

Assist patients with insurance questions

Address and resolve customer concerns with a professional attitude

Qualifications

High school diploma/GED required, Associate’s degree or administrative training is preferred

Proven leadership and supervisory skills

Use of EMA ModMed EHR a PLUS

One year of dermatology experience a PLUS

Previous experience as an Office Coordinator or in a similar position in medical office for at least 3+ years

Understanding of basic bookkeeping principles

Excellent computer skills and knowledge of Google Workspace and Google Drive

Highly organized with excellent time management skills and the ability to prioritize projects