Summary: Manage electronic archiving requests and other activities associated with electronic archiving in collaboration with technical and legal teams.

Principal Responsibilities and Duties:

• Facilitate the setup of electronic archiving from initial request through Post-Production testing, as directed

• For each delegated electronic archiving request: o Serve as the primary contact for all cross-functional team members o Coordinate and facilitate cross-functional meetings o Document and track issues and facilitate resolutions o Submit tickets as outlined in procedure documents

• Collaborate with Information Management, Information Technology System Owners (ITSO), and production operations teams to resolve any issues associated with electronic archiving projects

• Provide overviews of the different archiving processes, and the requirements for each, to system owners, business owners, or other inquiries

• Field questions from system owners and direct them to the appropriate groups

Required Skills

Minimum Requirements: (Knowledge, skills, and abilities to qualify for position)

• Have the ability to take lead, work both independently and under direction

• Excellent communication at all organizational levels

• Detail-oriented and strong technical and analytical skills

• Minimum 1-2 years’ experience in technology

• College degree preferred

• Knowledge of Software Development Lifecycle processes

• Knowledge of information and archiving lifecycle phases

• Self-motivated

• Ability to multi-task responsibilities while cognizant of deadlines

• Strong team player with interpersonal and client services skills

• Demonstrate proficient Microsoft skills particularly Excel, and Word

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER

Required Experience

Minimum Requirements: (Knowledge, skills, and abilities to qualify for position)

• Have the ability to take lead, work both independently and under direction

• Excellent communication at all organizational levels

• Detail-oriented and strong technical and analytical skills

• Minimum 1-2 years’ experience in technology

• College degree preferred

• Knowledge of Software Development Lifecycle processes

• Knowledge of information and archiving lifecycle phases

• Self-motivated

• Ability to multi-task responsibilities while cognizant of deadlines

• Strong team player with interpersonal and client services skills

• Demonstrate proficient Microsoft skills particularly Excel, and Word

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER