Job Description

Alconox Inc., the critical cleaning experts for over 75 years is looking to hire a TECHNICAL SUPPORT SPECIALIST.   The ideal candidate will have a strong chemistry or related background.  The hire should be comfortable interacting with external customers to assist marketing and commercial development objectives. This will include involvement with tradeshows, conferences, and email/phone/site technical support.  Familiarity with Salesforce or similar customer relationship management software a plus.

Laboratory skills set and formulation experience strongly preferred.  Detergent formulation a major plus. This role will include performing laboratory activities relating to R&D and customer-oriented testing.  Ultimately, this role will evolve into assisting with the formulation of future products. 

Roles and Requirements:

·        BS in chemistry or a closely related field, advanced degrees a plus

·        3-7 years’ experience with chemical, biochemical or related organizations

·        Up to 30% travel, largely domestic (tradeshows, customer visits, etc.)

·        Ability to perform and interpret chemistry laboratory testing and assays

·        Willingness to engage and assist customers with product and technical inquiries, and provide technical support to dealer/distribution channels

·        Proficient in Excel, Word, PowerPoint

·        A passion to join and represent an internationally recognized resource for critical cleaning needs and expertise

·        Competitive compensation, benefits, 401K plus match

Alconox Inc. is located steps away from the Metro North in White Plains, NY, allowing for a dream commute from many locations throughout NYC and Westchester areas.

This position operates in a professional office setting. Remote flexibility can be considered for the ideal candidate with the expectation that a regular presence in the White Plains office is mandatory.