Location: 4045 E Bell Rd Ste 163 Phoenix, AZ 85032

Schedule: Monday-Friday (9a-5:30p) with occasionally Saturdays (9a-1p)

** _ Objective_**

The Customer Care Coordinator Pharmacy Technician/Technician Trainee works with the Customer Care Team to accurately type and prepare patient prescription and veterinary medication orders.

Essential Duties

• Under direct supervision of the Customer Care Manager.
• Processes prescription orders.
• Make outbound calls to patients and doctor offices regarding orders.
• Answers inbound calls regarding orders.
• Obtain payment and shipping information to fully process orders.
• Type prescription orders for Customer Care department.
• Communicates with team, customer care manager, supervisor, and pharmacists regarding prescription orders.

Position Requirements

Basic Qualifications

• Minimum 1-year pharmacy technician experience preferred.

• Familiarity with pharmacy software system helpful.

• Excellent written and oral communication skills.

• Familiarity with compound medications is a plus.

• Pursue continuing education and training to maintain Arizona state license requirements.

• Detail oriented.

• Ability to multi-task and be extremely organized.

• Ability to work under pressure and meet deadlines.

• Excellent Customer Service skills required.

** _ Physical Demands_** ****

• Repetitive use of hands and fingers (e.g,. computer keyboards, filing, etc.)
• Standing, sitting, or walking for periods of time
• Normal range of hearing and vision to perform work and communicate.
• Stooping or kneeling (e.g., to access lower shelves/drawers, picking up items from floor, etc.)
• Lifting and carrying light loads up to 40 pounds, reaching above shelves.

Educational Qualifications ****

• High School Diploma
• Current Pharmacy Technician license or Pharmacy Technician Trainee License in Arizona.