Company Overview

The Alabama Farmers Federation is a dynamic organization committed to promoting and safeguarding the interests of farmers and rural communities across the state. With a rich history dating back to 1921, we have been at the forefront of advocating for policies that enhance the well-being of Alabama's agricultural producers. Our organization is a diverse and collaborative community, fostering innovation and sustainable practices in the ever-evolving agricultural landscape.

Are you interested in a career path and not just a job? Working as a Senior Health Representative for Alfa Farmers Federation is more than just servicing customers. It’s becoming part of a well-respected company that is based on faith, family, community, and integrity. Become part of the Alfa family where you can discover your purpose and help make a difference in the lives of our policyholders and your community.

Job Summary

As a Senior Health Representative, you will play a vital role in engaging Alfa customers by building, establishing, and nurturing relationships. In addition, you will be responsible for meeting or exceeding new contract enrollment goals to contribute to the overall growth of Alfa Health and benefits to Alfa Members.

Responsibilities

Provide accurate customer service externally to new and existing Clients and Policyholders, and internally to Alfa Agents and Sales Representatives.

Market products and process applications for customer enrollment in Comprehensive Major Medical, Small Group (Health), Dental, Vision, Ancillary/Indemnity and Medicare products.

New business goal for 100 unique ACA clients within first 6 months of hire, and 400 total contracts within the first year and OE/AEP.

Process policy changes as requested, and securely submit required documents.

Upload, index, and maintain customer enrollment information including applications, statements regarding income, pertinent electronic communications (i.e. email) in the HIPAA compliant, cloud-based file storage system: ‘BOX’.

Qualifications

High school diploma or equivalent GED required.

Must have or be able to obtain Health Insurance Producer License and Life Insurance Producer License issued from the Alabama Department of Insurance; must complete the required CE courses (24 credits in a 2-year period) to maintain state insurance license.

If newly hired, must obtain Alabama Health Insurance License within 90-days, and Life Insurance license within 180 days.

Must apply for and obtain Non-Resident Producer licenses in Mississippi and Georgia.

6 months+ experience with customer service and knowledge of health insurance and Medicare products.

Computer skills required: Microsoft word, Microsoft Excel, Box imaging system, AWS Connect call center and chat support, email composition, direct letter writing, knowledge of income tax filing procedures and forms, and basic mathematics skills.

Must complete the appointment process for approximately one-dozen Health Insurance carriers across a 3-state radius. Must maintain appointments through carrier provided continuing education.

Benefits/Perks

Opportunity for annual performance bonus

Discounts on your auto insurance (underwriting approval required)

Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan

Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires

Short-term and long-term disability

Flexible Healthcare and Childcare spending accounts for tax savings

Opportunities for advancement

Continuous training and support throughout your career with Alfa

College tuition discounts at various colleges in Alabama

Fitness center

Onsite cafeteria

Access to onsite childcare center