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Service Manager - Maintenance & Facilities

Align Residential

Service Manager - Maintenance & Facilities

Oakland, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Align Residential

    Job Description

    Job Title                       Maintenance Supervisor 

    Department:                  Rental Property Management  

    Reports To:                    General Manager

    FLSA Status:                   Exempt

      

    SUMMARY

    Supervises the maintenance and repair of the buildings and grounds at a commercial and/or residential property location.  Assures that vacant units are prepared for occupancy according to established standards. 

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Prepares work schedules and expedites workflow
    • Assigns duties and examines work for exactness, neatness and conformance to policies and procedures.  Ensures that work is performed according to Occupations Safety & the Health Act (OSHA) standards and company safety policies at all times.
    • Visually inspects buildings and grounds in the course of daily work and reports anything in need of repair or replacement as well as unusual or extraordinary circumstances regarding the property or residents to Management.
    • Reviews and implements improvements to procedures in order to increase efficiency and reduce operating expenses.
    • Obtains thorough knowledge of management company policies and property community policies.
    • Responds to employee and resident requests in a courteous and timely manner.
    • Corrects errors and resolves complaints.
    • Assists associates in performing duties, as needed.
    • Maintains inventory of supplies and equipment owned by the property and/or the management company.
    • Orders equipment and supplies and arranges for outside vendors as necessary.
    • Seeks opportunities to increase skills and expand the knowledge base.
    • Wears the required uniform and maintains a professional appearance at all times.
    • Must be available to work on an on-call basis.
    • Performs other related duties and assignments as required.

    SUPERVISORY RESPONSIBILITIES

    May supervise Carpenters, Electricians, Painters, Plumbers and Maintenance Technicians. 

    QUALIFICATIONS: 

    • Familiarity with common tools and proficiency in unskilled and semi-skilled maintenance and repair tasks.
    • Ability to read and interpret documents such as work orders, safety rules, operating and maintenance instructions, and procedure manuals.
    • Supervisory experience preferred.
    • Thorough and attentive to detail.

    EDUCATION AND/OR EXPERIENCE:

    • High school diploma or GED required.
    • Two (2) to (4) years of related experience and/or training.

    CERTIFICATES AND LICENSES:

    Certified Apartment Maintenance Technician (CAMT) certification preferred.

    LANGUAGE SKILLS:

    Ability to read and comprehend simple instructions, short correspondence, and memos. 

    REASONING ABILITY

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems solving several concrete variables in standardized situations.

    PHYSICAL DEMANDS: 

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; and reach with hands and arms.  The employee frequently is required to walk, climb or balance, and talk or hear.  The employee is frequently required to sit; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must frequently lift and/or move up to 25 pounds and, on rare occasions, move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    WORK ENVIRONMENT 

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This job may be performed in both indoor and outdoor settings with a moderate to loud noise level.

    Align Residential is a EEO

    Relocation Provided: No