ABOUT ALIGN RESIDENTIAL
Align Residential is a boutique residential hospitality management company dedicated to creating unique experiences. We exclusively develop and manage best-in-class assets in leading markets including San Francisco, Seattle, Los Angeles, and Philadelphia. We are customer-focused, resident-obsessed and unwaveringly committed to the highest of standards. We look for big-picture, strategic thinkers with operations and execution experience and an eye for continuous innovation. SUMMARY
The Resident Services Coordinator serves as the point person for all technology-related and package-related needs. They will exemplify excellent hospitality and customer service to all residents, guests, staff, and vendors. This role will provide cohesion between guests and the building staff by properly triaging guests to the correct department. This role will partner with the Resident Ambassador, assist cross-department teams, and be a stellar team player!
This is a full-time, non-exempt, in-person position located in San Francisco, CA.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES Hospitality team as needed.
WHAT YOU WILL BRING
Bachelor's degree
0-1 years of experience
Proficient in Microsoft Office: Outlook, Excel, PowerPoint, and Word
Highly knowledgeable of basic computer skills and fast technical learner
Proactive problem-solving approach
Excellent verbal and written communication skills
Ability to manage concurrent projects and competing priorities
Ability to follow directions to safely utilize all equipment
Ability to handle situations with the highest level of discretion and confidentiality
Ability to lift 35 pounds.
Strong desire to expand personal horizons, be the best, and be part of creating something special
WHAT WE WILL PROVIDE
WORK ENVIRONMENT This job is performed at one assigned property in one of the locations listed above. This person is expected to stand and walk for long durations of time during their shift. This person may be looking at a screen and working with their hands for extended periods of time. Some routine tasks include lifting and carrying packages, so this person should be able to lift up to 35 pounds.
ACCOMMODATION Align Residential is an Equal Opportunity Employer. The physical demands and work environment characteristics described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COVID-19 VACCINATION/EXEMPTION POLICY
Align Residential is committed to protecting our employees and residents. In accordance with new Federal Regulations requiring employers with over 100 employees to require proof of vaccination, Align Residential will require all employees to provide proof of vaccination or an approved exemption. This policy is made pursuant to guidance from the Centers for Disease Control and Prevention and state and local health authorities as applicable.