Want to work in a fun environment with like-minded, hard-working and upbeat team of employees? We want to bring you on to our fast-paced wholesale plush toy company! We offer great benefits with opportunities for personal and professional growth.
Nature Planet manufactures toys in Asia and sells to zoos, museums, aquariums, outdoor/adventure retailers, national and state parks, and other tourist-centric attractions. Nature Planet is seeking a Customer Service Admin.
Responsibilities and Duties:
- Answer phones and assist with general customer service inquiries: may include sending invoices, updating order status, sending order confirmations, updating customer profiles, inbound and outbound call management, email management.
- Troubleshoot shipping issues
- Prepare invoices, return authorizations and credit memos
- Assist Order Entry for Sales and Accounting
- Learn our plush product lines with proficiency
Skills/Qualifications Required:
- Work on-site 100% at 225 Ottley Drive Northeast, Atlanta, GA 30324
- 2+ years of clerical or administrative experience
- 1-2 years customer service experience
- Excellent written and oral communications
- Must be organized & detail oriented
- Proficient in Microsoft Office, Excel is a must!
- Warehouse/logistic experience preferred.
- ERP experience is a plus!
- A positive & calm attitude even while stressed
- Fast and accurate data entry skills
- Team player in a fast-paced environment
- Ability to adopt our four values :
- To be fast and ready to execute
- To be honest and always tell it like it is
- To be innovative and think outside the box
- To let a good sense of humor infuse everything we d o
We offer:
- Starting salary - $20.00 to $23.00 per hour
- 401(k) with 100% company matching up to 3% of contributions and 50% matching up to 5% of contributions
- Medical and Dental Insurance
- Full time, Monday-Friday
- 15 days paid time off
- 10 paid holiday