Job Description
We are seeking a fulltime employee (8-5 Monday thru Friday) to become an integral part of our team. Your job will be to schedule plumbers to their jobs based on experience, time, location and other factors as well as tracking expenses, keep customers up to date, perform billing and assuring 100% Customer Satisfaction. Follow up with Customers needing additional work and maintaining a FRIENDLY/PROFESSIONAL ATTITUDE. Experience in any or all of these would be helpful. Plumbing, Construction, Customer Service, Dispatching, Billing, Quick Books and Social Media Marketing a huge plus.
RESPONSIBILITIES:
Heavy Phones, Coordinate jobs between Customers and Plumbing Techs
Track time and expenses related to all jobs.
Perform billing in Quick Books.
Taking Payments from Customers over the phone.
Keep accurate records in accordance with company standards
Maintaining Files
QUALIFICATIONS:
Previous experience in Customer Service, Plumbing and/or Billing.
Ability to prioritize and multitask
Must be pleasant and professional
We are a well established family run company located in Chino and offer competitive pay based on experience, medical, dental and vision insurance.
NO PHONE CALLS. PLEASE SEND RESUME OR LETTER OF INTEREST WITH EXPERIENCE.
Company Description
Established in 1992 we have maintained steady growth by having great people, recognizing their skills, efforts and dedication to their jobs.