Quality Assurance Specialist – Logistics Cargo Transport – Base Salary to 65k/year – Buffalo, NY

• Our client, a well-established 3PL Freight Forwarding company, is currently seeking an experienced Quality Assurance Specialist for their Buffalo NY area location.
• This newly created role will report to the offsite director of quality and will be the onsite “go to” person for ISO 9001 policy writing & CPAR corrective action process
• Schedule: Monday - Friday, business day hours; onsite role south of Buffalo

Responsibilities:

• Reporting to the Director of Quality, develop, implement and maintain a comprehensive Quality Assurance System
• Monitor quality improvement initiatives and track their impact
• Conduct internal audits and evaluate conformance with internal quality standards
• Develop & monitor Corrective Preventative Action Requests (CPAR)
• Develop and maintain accurate documentation related to Quality Assurance processes
• Develop and deliver training programs to educate employees on quality standards
• Collaborate to identify opportunities for process improvements and efficiencies
• Analyze data and performance metrics to identify trends, root causes of quality issues
• Work closely with Operations teams globally to understand customer requirements
• Act as point of contact for quality related inquiries or feedback

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management or related field preferred
• 3+ years’ experience conducting audits and implementing corrective actions
• Good working knowledge of ISO 9001, IATA and CEIV
• Knowledge of quality management principles and methodologies
• Experience in freight forwarding, logistics, import/export processes preferred
• Self-directed and able to work independently (reporting to an offsite manager)
• Excellent time management and organizational skills, high attention to detail
• Strong written and verbal communication skills
• Ability to build relationships with internal and external stakeholders
• Advanced Microsoft PowerPoint, Outlook & Excel
• Ability to travel periodically to the Florida office

Compensation:

• Base salary in the 60k - 65k/year range dependent on candidate experience
• Medical, Dental, Vision, Life/AD&D, Short term & Long term Disability Insurance
• HRA, FSA accounts
• 401k with company match
• PTO, Paid Holidays
• Employee Assistance Program
• Global company, great working environment, caring ownership; humanitarian efforts
• Free lunches/ snacks in office