Commercial Lines Customer Service Representative - Independent Insurance Agency – Base Salary to 60k/year - Framingham, MA

• Our client, a 20+ year insurance agency in the Framingham, MA area has an immediate need for a skilled Commercial Lines Customer Service Representative to join their team. They are one of the largest independent agencies in the state of MA offering employee benefits, property and casualty, commercial, financial and retirement products.

Responsibilities:

• Support the Account Managers with cancellation follow ups, certificates of insurance, checking endorsements, following up on claims, and other administrative duties.
• After 1-2 years in this role, there will be an opportunity to move into an Account Manager position.

Qualifications:

• 2+ years of commercial or personal lines insurance experience.
• Property & Casualty (P&C) Licensed preferred.
• EPIC experience preferred.

Compensation:

• Base salary in the 50k – 60k/ range plus annual bonus.
• Full benefits package including Medical, Dental, Vision, 401k +3% match, 3 weeks PTO plus personal/sick days, paid holidays, summer Fridays (off at 3PM), life insurance, long-term disability, etc. They also pay for ongoing insurance education.
• In office for onboarding/training period (length depends on candidate), then hybrid 3 days in office, 2 remote.