Job Description

The Manager, Communication helps employees understand company strategy, goals, and objectives through the development of a strategic communication agenda, the creation and execution of communication campaigns, and evaluation of communication effectiveness. As a member of the Communication team, the Manager serves as a partner to leadership (executives/regional and/or functional leadership teams), providing support, feedback, and guidance on key communication initiatives.

Key Responsibilities
• Key Objective: Maximize employee engagement and productivity through effective organizational communication.
• Act as a communication advisor to senior leaders in the execution and management of communication strategies, messages, and planning.
• Execute senior leader(s) annual communication strategies ensuring consistency and alignment with product and service charters and AGS’s company vision, strategy, and priorities.
• Develop communication plans, campaigns, and message sets aligned to the company strategy in addition to developing communication collateral including presentations, talking points, emails, intranet articles, and newsletter content to achieve specific objectives.
• Create and execute various key organizational announcements including people changes, new product/service offerings, win announcements, and expansion/extension announcements; take a key role in advising and managing through crisis communications within region.
• Lead the regional communication council to gather employee feedback on communication effectiveness and summarize it for delivery to key internal partners and leaders.
• Build relationships with internal leaders and provide them with feedback and counsel as their communication advisor; share information relative to employee understanding and engagement of our strategy as well as employee morale and communication effectiveness.
• Support the planning and execution of organizational events including annual meetings/summits as well as regional/product specific/leadership meetings, executive staff calls, and external speaking engagements.
• Manage regional communication channels and D-lists to ensure messages reach their intended audiences efficiently.

Qualifications

• A college graduate possessing at least 5+ years of related work experience specifically advising senior leaders in the areas of communication, leadership, and strategy.
• Outstanding interpersonal skills, including the ability to work effectively in a team environment, handle internal clients with tact and diplomacy, and maintain composure and production quality under time constraints.
• Experience partnering and supporting senior level executives on communication initiatives including town halls, meetings, and events preparation.
• Excellent writing, editing, and proof-reading skills.
• Technology savvy with proficiency in Microsoft Office products and SharePoint.
• Strong attention to detail and the ability to handle multiple projects simultaneously.
• Ability to understand complex business information and effectively communicate key messages to and on behalf of all levels of business management and staff.
• Comfortable in fast-paced environment that values creativity, self-motivation, candor, reliability, and accountability.
• Candidates should be prepared with at least two business writing samples.

Additional Information

At AGS, we recognize our people are our strength. We are an equal opportunity/affirmative action employer (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.