Job Description

Job Description

Servers and Networks Administrator
100% Remote

Purpose of Position:

• Develop and maintain network infrastructure (including hardware and software) to ensure connectivity across all locations for maximum availability.

VALUES AND BUSINESS PRACTICES NON-NEGOTIABLE:

• Customer First.
• We treat employees with respect and dignity.
• We operate with high business ethics.
• We don't lie, steal or cheat to make a living.
• We are a good corporate citizen.
• We value our professional relationships.
• We strive to have a "Continuous Improvement Culture” Safety.
• Attitude towards customers.
• Continued underperformance.

COMPANY EXPECTATIONS:

• Flexibility: Works the hours needed to support the business goals (including overtime, weekends, and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).

• Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.

• Attitude: Maintains a "Whatever it Takes” attitude. Lives by company stated values and inspires others.

• Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.

• Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings.

• Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough, and professional work. Understands the importance of "Only Handle It Once – OHIO”, by completing work correctly the first time.

• Follows directions: Follows all written and verbal instructions provided by management, project leader, etc…

• Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.

• Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.

• Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.

• POSITION COMPETENCY:

• Ability to design and implement data connectivity for local area network (LAN) and wide area network (WAN) systems; assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance, and problem solving; assists in providing network and remote connectivity hardware/software support.

• Install, support, and maintain both physical and virtual network servers and appliances; installs, maintains, and troubleshoots the Storage Area Network (SAN); establishes and maintains user accounts, profiles, file sharing, access privileges and security.

• The ability to successfully manage/lead projects spanning across multiple departments and with a duration of up to 4 months.

ROLE EXPECTATIONS:

• Interact with the management of the user community to define business requirements and scope of needs.
• Responsible for articulating complex computing issues and/or their resolutions to customers and senior management.
• ITS system
• Identify any systematic patterns which may require more generalized actions.
• Respond to all support requests based on areas of responsibility and priority level accordingly.
• Perform daily system monitoring, verifying the integrity and availability of hardware, server resources, systems, and key processes.
• Project Management
• When deemed beneficial by yourself or the VP of IT, a project outline will be created with the following items: Goal(s) of the project, required steps, required resources, analysis of risk and timeline.
• Any project not on course to meet its goals, timelines or budget needs to be communicated to the VP of IT at time of awareness.
• Verify the completion and integrity of daily system backups.
• Notify VP of IT within 2 hours of critical failures that prevent a successful restore of data. • Install new/rebuild/ repair equipment per request of VP of IT.
• Manage user accounts as directed by VP of IT.
• Maintain company file structures and security.
• Repair and recover hardware or software failures. Coordinate and communicate with impacted users.
• Configuration, installation, and maintenance
• Manage the Nutanix system and DR system.
• Network infrastructure including routing and layer switching.
• Maintenance of remote VPN connectivity.
• Microsoft servers, including the virtual environment.
• RF environment including the RF scan devices and access points.
• Establishes and maintains user e-mail accounts; manages anti-spam and anti-virus servers; researches and troubleshoots e-mail problems by reviewing mail logs, records, and network configurations.
• Make sound independent decisions which affect the daily operations and support all aspects of the organization as it relates to IT issues.
• Research and evaluate new technologies related to computer networking; assists in planning, coordinating, and consulting with vendors and clients for hardware/software purchases, product services and support; recommends and specifies the purchase of related products and services.

In no instance should the duties, responsibilities, and requirements outlined be interpreted as all inclusive. Additional functions and requirements may be assigned.

req23-00662

Company Description

Allen is a privately owned-and-operated logistics company that believes long-term partner relationships are built on performance and trust.

Since 1988, our operations have been strategically based in Carlisle, Pennsylvania, in the heart of the Northeast’s interstate network.

Combined with our locations in Allentown and Mechanicsburg, PA, Stockton and Ontario, CA, Fort Worth, TX, Cincinnati, OH, Atlanta, GA, Phoenix, AZ, and Seattle, WA we operate over 13 million square feet of warehouse space in multi-site distribution centers to store and distribute products throughout the United States through a combination of services, including:

-Supply Chain Design
-Logistics Management
-Distribution
-Fulfillment
-Transportation
-Freight Consolidation
-Direct-Rail Serviced Warehouses
-Custom Packaging
-Temperature-Controlled Warehousing and Transportation

Company Description

Allen is a privately owned-and-operated logistics company that believes long-term partner relationships are built on performance and trust.\r\n\r\nSince 1988, our operations have been strategically based in Carlisle, Pennsylvania, in the heart of the Northeast’s interstate network.\r\n\r\nCombined with our locations in Allentown and Mechanicsburg, PA, Stockton and Ontario, CA, Fort Worth, TX, Cincinnati, OH, Atlanta, GA, Phoenix, AZ, and Seattle, WA we operate over 13 million square feet of warehouse space in multi-site distribution centers to store and distribute products throughout the United States through a combination of services, including:\r\n\r\n-Supply Chain Design\r\n-Logistics Management\r\n-Distribution\r\n-Fulfillment\r\n-Transportation\r\n-Freight Consolidation\r\n-Direct-Rail Serviced Warehouses\r\n-Custom Packaging\r\n-Temperature-Controlled Warehousing and Transportation