Position Overview

We are seeking a detail-oriented Medical Billing Assistant to serve as the primary liaison between our allergy practice, patients, and our outsourced billing company. This role will focus on resolving patient billing inquiries, investigating claim issues, and ensuring smooth financial operations. Must

Key Responsibilities

Patient Communication

• Handle all patient billing inquiries via phone and email
• Explain insurance benefits, deductibles, and payment responsibilities clearly
• Resolve billing disputes and payment discrepancies
• Process refund requests and coordinate with billing company
• De-escalate upset patients with professional, empathetic communication

Billing Investigation & Resolution

• coordinate corrections with billing company
• Track and follow up on denied or rejected claims
• Verify insurance coverage and prior authorizations
• Reconcile patient accounts and identify billing errors
• Create and maintain documentation of all patient interactions

Coordination & Communication

• Serve as primary contact between practice and outsourced billing company
• Escalate complex billing issues requiring clinical input
• Prepare weekly reports on billing inquiries and resolution status
• Collaborate with front office staff on insurance verification

Required Qualifications

• 2+ years medical billing experience, preferably in specialty practice
• Strong knowledge of CPT codes, ICD-10, and insurance processes
• Experience with common EMR/billing systems
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and Google Workspace
• Stable internet connection and quiet home office environment

Preferred Qualifications

• Experience with allergy/immunology medical practices billing codes is a MUST
• Medical billing certification (CPC, CMRS, or similar)

Schedule & Compensation

• Part-time: 10 hours a week
• -Friday,

Application Requirements

Please submit:

• Resume highlighting medical billing experience
• Cover letter explaining your approach to handling upset patients
• References from previous healthcare employers