Job Description

 JOB TYPE: Full-Time

HOURS: Monday – Friday, 8:00 – 5:00 p.m.

LOCATION: San Diego, 92111

We are looking for an Operations Administrator to support the daily operations of our company. The Operations Administrator's responsibilities may include answering the phone, updating policies and procedures, maintaining financial and client records, providing administrative support as needed.

To be successful as an Operations Administrator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately, a top-notch Operations Administrator should be highly organized and thrive under pressure.

OPERATIONS ADMINISTRATOR RESPONSIBILITIES:

• Answering phones and responding to client requests and inquiries.
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
• Managing and updating company databases.
• Keeping track of office inventory and ordering supplies.
• Maintaining financial, employee, and client records.
• Drafting and mailing customer correspondence and newsletters.
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Organizing events, scheduling meetings, and making travel arrangements.
• Communicate all operating policies and/or issues at department meetings
• Providing administrative support to other departments or projects as needed.
• Performing other duties as assigned.

PREFERRED:

• Bachelor’s degree or equivalent experience
• Bilingual preferred but not required
• 2+ years of experience as an Operations Administrator or in a similar position.

OPERATIONS ADMINISTRATOR REQUIREMENTS:

• Strong organizational and administrative skills
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office and data management software
• Detail-oriented with strong analytical and problem-solving skills
• Ability to multitask