Job Description

Are you looking for a great oppournity? AllianceOne is hiring for our Image Review Clerks in Orlando FL.

At AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve.

PAY: $12.36 /hour

LOCATION: Orlando, FL

HOURS: MONDAY- FRIDAY FROM 3:35PM TILL 12:10AM

CALL BRENDA AT 419-776-6622 OR TEXT ME AT 419-834- 2743. GARYLEA 571-471-8788 OR TEXT 407-974- 4294. YOU MAY ALSO EMAIL US AT BRENDA.PEDELOSE@ALLIANCEONEINC.COM OR GARYLEA.FASSIG@ALLIANCEONEINC.COM TO SCHEDULE AN OVER THE PHONE INTERVIEW. WE ARE EXCITED TO TALK TO YOU ABOUT THIS GREAT OPPORTUNITY.

Benefits

• Medical, Dental and Vision Benefits after 60 days of employment
• 401(k) with company match after 90 days of employment
• Life Insurance, Short Term Disability, and Flexible Spending Account
• Generous Paid Vacation Package

KEY RESPONSIBILITIES:

• Identify and manually process Void/Correct Pay by Plate Notices (PBP) of toll violators.
• Meet all expected training expectations during the initial training period.
• Adhere to Image Review KPIs, as required by management.
• Record and track incorrectly identified images from automated system and escalate to supervisor for review.
• Review and consistently process manual images in image review system.
• Maintain accountability for work and provide input and/or assistance in formulating new procedures and recommend changes to existing procedures as required.
• Identify problems with office equipment, systems, processes, and general service issues, and communicate or escalate these to the proper entity for resolution.
• Communicate regularly with other units to foster an effective team environment and ensure these areas are aware of issues that may impact their work.
• Other job-related duties as required.

QUALIFICATIONS

• Knowledge and use of basic PC applications and the ability to learn new systems and processes quickly.
• Knowledge of business rules pertaining to violation and vehicle plates.
• Skill in communicating to persons representing varied educational levels and cultural backgrounds.
• Skill in exercising accuracy and thoroughness in monitoring one’s own work to ensure quality.
• Skill in data entry to meet or exceed required data verification and processing accuracy and timeline metrics for image processing volume as required by management.
• Ability to work consistently and effectively within a deadline-oriented environment.
• Ability to manage a high level of confidentiality.
• Ability to work independently and proactively, multi-task and prioritize responsibilities as well as utilize problem-solving techniques.
• Ability to establish and maintain effective working relationships with others.
• Computer knowledge/skills
• Good typing/keyboarding skills
• Ability and openness to work professionally with a diverse customer base
• Works well in team setting
• A criminal background check and drug test are required

TECHNICAL SKILLS REQUIRED:

• Ability to type a minimum of 5000 Kph or higher
• Basic computer navigation skills
• Must be skilled in the use of PC applications and possess the ability to perform data entry skills.
• Availability to work various shifts
• Proven oral & written communication skills

Please review our privacy notice available at the following: www.allianceoneinc.com/careers

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please contact the Talent Acquisition department.

Job Type: Full-time

Pay: From $12.36 per hour