Job Description

Job Title: BPO Bank Reconciliation Specialist

Department: BPO Operations - Finance FLSA Status: Exempt Job Status: Full Time

Reports To: BPO Management Positions Supervised: N/A Job Class: 7

Work Schedule: Flexible, during normal business hours, Monday-Friday.

Assessments: PI Behavioral and Cognitive assessments

POSITION SUMMARY:

The BPO Bank Reconciliation Specialist will be responsible for monthly reconciliations for client bank accounts and will lead weekly benchmarking meetings to ensure timely and accurate month end reconciliation. Applicants should possess strong technical skills to navigate and manage different systems as well as strong problem-solving skills. The position requires daily interaction with internal team members and stakeholders.

ESSENTIAL FUNCTIONS:

• Bank account reconciliations and analysis

• Cash flow analysis

• Weekly and monthly claim fund reporting

• Reviewing daily financial transactions

• Issuing claim and premium payment refunds

• Complete weekly payable transactions using QicLink and accounting systems

• Processing deposits

• Posting financial transactions in accounting system

• Advance departmental goals and mission by assisting with special projects and other duties as assigned

POSITION QUALIFICATIONS

Communication Communicates effectively both internally and externally, where applicable. Includes both written and verbal communication.

Customer Focused Works well with customers/clients both internal and external, promotes a positive image of the company and department, and strives to solve issues raised by customers.

Dependability Meets deadlines, works independently, accountable, maintains focus, punctual, and maintains good attendance record.

Initiative Takes action independently, seeks new opportunities, and strives to see projects to completion.

Interpersonal Skills Builds strong relationships, is flexible/adaptable, works well with others, and solicits feedback.

Job Knowledge Understands the facets of job, aware of duties and responsibilities, and keeps job knowledge current.

Organization Skills Information organized and accessible maintains efficient work space, and manages time well.

Problem Solving Strives to understand contributing factors, works to resolve complex situations.

Productivity Manages workload, works efficiently, and meets goals and objectives.

(OR VCSRs: Production Call Quality - ability to meet, sustain or exceed production performance metric within current applicable tier.)

Self-Development Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals and/or maintains licenses and other pertinent requirements.

Sense of Urgency Meets deadlines, establishes appropriate priority, and completes tasks assigned in timely manner.

Teamwork Accountable to team, works to meet established deliverables, appreciates view of team members, and respectful.

Technical Skills Maintains current understanding of technical process/equipment, uses technology to increase performance/productivity; effectively uses online tools and resources.

Education:

Bachelors in Accounting, Finance, Business Administration, or related field

Experience:

1-3 years of Funding, Banking, Billing, A/P, A/R, Finance, or equivalent experience

SKILLS & ABILITIES:

Intermediate level experience with Microsoft Office, Word, Excel, Access and Power Point software applications.

Great Plains or other accounting software experience preferable.

Prior funding, claims, or medical stop loss experience is a plus

PHYSICAL DEMANDS:

None

WORK ENVIRONMENT - Modern office suite in high rise building in downtown Chicago.