CALIBRE Systems, Inc., an employee-owned Management Consulting and Digital Transformation company, is looking for a full-time Senior Program Manager for the Department of Defense (DoD) Defense Health Agency (DHA) Warrior Games. Duties and responsibilities include, but are not limited to:

• Manages highly technical, complex, and/or large programs ensuring financial, technical, and administrative aspects of contract requirements are met.
• Serves as contractor’s authorized interface with the Government’s Contracting Officer Representative (COR) or equivalent.
• Plans and directs program execution.
• Supervises contractor personnel and operations by formulating and enforcing work standards, assigning work schedules, allocating resources, reviewing work discrepancies, and communicating policies, purposes, and goals of the organization to subordinates.  
• Monitors and reports on progress.
• Demonstrates strong leadership, interpersonal, organizational and communications skills, along with the ability to achieve organizational goals.
• Ensures that outcomes metrics, versus process metrics, are measured and reported.
• In collaboration with the Services, supports standardization across locations and Services for best practices and outcomes.

Required Skills Required Experience

MINIMUM YEARS OF EXPERIENCE

• U.S. Citizenship is a must
• Secret clearance is required
• 15 years demonstrated experience in sports management or sports administration.

DEGREE/EDUCATION

• Master’s degree in Business Administration or Sports Management.
• Project Management Professional (PMP) desired, not required.

• Excellent verbal & written communication skills
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
• Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use. Ability to learn new computer systems.
• Knowledge of customer service principles and practices
• Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
• Customer Service Focus – Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
• Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers
• Type 25-30 wpm
• Schedule Flexibility
• Detailed oriented
• Ability to professionally handle and resolve escalated issues