Job Description

JOB TITLE: OPERATION MANAGER Job Status: Regular, Full-Time Expected Hours: 38 hours

Reports To: Allison Jaffe

ESSENTIAL CHARACTERISTICS

·        INTEGRITY : The way we interact with our clients directly impacts their perception of our work. Being honest, timely and dependable                   shape the clients’ experience and should always reflect the high quality of our designs.

·        COLLABORATION: We use collaboration as a tool – not just to create beautiful designs but to improve and grow our business.

·        CONFIDENTIALITY : In this role, you will be privy to not only proprietary company information but client data. Protecting this information               like it is our own is imperative.

·        ATTENTION TO DETAIL : Each client should feel like they are a priority; ensuring that each and every detail is anticipated and carried out to           our high standards of quality is critical to our success.

·        TIME MANAGEMENT: The Business Administrator will wear many hats; being able to successfully juggle competing priorities will require           a high degree of organization and time management.

·        ENTREPRENEURIAL : Allison wants to focus her time on client interaction and design. For us to grow, we need you to take the reins to                   improve our media presence, look for networking and business development opportunities and take initiative to improve our internal                 processes and operations.

ESSENTIAL RESPONSIBILITIES

·        VENDOR AND SUB CONTRACTOR MANAGEMENT: Scheduling, sourcing, details and pricing, purchasing, monitoring orders, delivery,                       receipts, and inventory

·        BUSINESS ADMINISTRATION: Basic bookkeeping, invoicing, process and systems development, database management, document                   creation, filing, answering phones and emails, and travel arrangements

·        CLIENT MANAGEMENT: Scheduling, timely communication (phone, email) and documentation (proposals, LOA), following up with clients           (present, past, and future)

·        BUSINESS DEVELOPMENT: Marketing, PR, social media, newsletter, press kits, networking events, strategic partnerships, calling                       builders/realtors, researching affiliations and organizations

 QUALIFICATIONS AND SKILLS

·        Minimum of 2 years office experience in, but not limited to: bookkeeping, customer service, AP/AR Billing, administrative procedures,             and project coordination. Fully proficient with Mac OS: Word, Excel, Keynote and Dropbox

·        Able to travel to and work from main office or remotely at client, vendor, or storage facilities

·        Bachelor’s degree or equivalent experience in Business or related field

 WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and Occasional work is performed off-site at client, vendor, or storage facilities.

PHYSICAL DEMANDS

This is largely a sedentary role with repetitive computer usage. Occasionally the job requires walking, standing, bending

Hours: M-Th 9-6, F- 9-1

Salary: $17.00 to $22.00 /hour

Company Description

We pride ourselves on our fresh creative vision and ability to manage all the tricky technical aspects of renovation, remodeling and new construction projects. Our philosophy prioritizes collaboration, integrity and smart design. The Office Operations Manager position is a multi-faceted role, combining business administration, business development, client management and appreciation for design; perfect for the individual who wants to be integral in growing a small business. A successful candidate will be self-motivated and personally invested in the success of our firm.