Description:

Insurance verification, scheduling patients, discharge paperwork, answering phones, scheduling telehealth visits, greeting patients in a genuine, caring, friendly manner.

-Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area

-Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process.

-Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks

-Collect all insurance information, verify patient demographics, process payments, and complete phone sheets

-Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses


Required Qualifications:

-High School Diploma or equivalency (GED)
-1+ years of customer service OR experience in a medical office setting
-Experience with basic computer software and the ability to learn electronic medical records
-Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance.

-Candidates must be able to perform all essential job functions with or without reasonable accommodation
Preferred Qualifications:
-6+ months of experience navigating computer systems, tools, and technologies – such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems
-Understanding of occupational medicine
-Experience collecting health insurance information and/or processing patient payments
-Experience with patient registration

Training Hours-7:45am-8:00pm (or when the last patient leaves)- training hours vary usually 9-6.

Will you be interviewing - Face to face

Are their additional health screenings required besides a drug and background check? (TB blood test, MMR, Varicella, Hep B titers, respirator medical clearance) To work in our centers we do require a TB blood test- we do n95 testing in our center