Large managed care company looking to fill a contract role as a Medical Receptionist in Orlando, FL.

JOB TITLE: Medical Receptionist

Schedule: 8am-5pm Monday- Friday

OVERVIEW OF POSITION:

The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions.

Responsible for accurately and professionally handling all front desk operations including:

• Answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel, receives incoming telephone calls in a prompt and courteous manner, performs clerical duties as directed.
• Assists with the inventory and maintenance of business office supplies
• Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer.
• Represents the Company in a professional manner, following all Company policies and procedures.
• Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures.
• Performs other duties as assigned

REQUIRED QUALIFICATIONS:

High school graduate, GED or equivalent.


PREFERRED QUALIFICATIONS:
Previous medical office experience
Bilingual English/Spanish
Knowledge of medical coding