Position background ? What does this position accomplish for the business? Position provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions.

Please describe the team the candidate will be working with (number of team members break-down of the team?s skill sets team culture etc.). The teammate will be with a group of 3 other teammates that share the responsibilities of the front office.

What are the top 5-10 responsibilities for this position (please be detailed as to what the candidate is expected to do or complete on a daily basis)?

Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel
Assists with the inventory and maintenance of business office supplies and the completion of business office reports
Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures
Performs other duties as assigned

What does the ideal candidate background look like (ex: healthcare specific background specific industry experience etc.)? healthcare background

What skills/attributes are required (please be detailed as to number of years of experience for each skill)?

High School Diploma/GED (or higher)
1+ years of medical office experience
1+ years of experience exhibiting behavioral and communication skills that demonstrate commitment to superior customer service
Beginner level of proficiency with Microsoft Office

What skills/attributes are preferred (what will set a candidate apart)?

1+ years of EMR/Data Entry experience
Ability to speak Spanish

Does this position require a professional license or certification? If so please list. No

What are the work hours (ex. 9am-5pm day/night shifts rotating shifts etc.)? Monday through Friday, 8am to 5pm

What is the dress code (ex: business casual scrubs etc.)? scrubs (grey)

How would you prefer to interview? (Video phone or in person? How many rounds?) Face to Face