Summary

AllStaff Solutions is an established IT and Healthcare Services firm and we love what we do! Our team strives for success and it makes our day when we are able help talented individuals find their career’s next move and our clients find qualified talent. If you are interested in joining the AllStaff Team, please apply or submit your resume for review today!

Job Title

Software Application Services (SAS) System Administrator

Location

Saint Louis, MO

Duties & Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT Systems
• Manage IT system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/storage/network devices, etc.
• Provide Tier 1 and Tier 2 problem identification, diagnosis, and resolution of problem
• Provide support for the escalation and communication of status to agency management and internal customers
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Installs/loads operating system and application software
• Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
• Execution of on-site, on the floor, technical and system administration support
• Support requirements for managing installation, configuration, and maintenance of Windows workstations, including, network attached storage devices, and stored data in support of business processing requirements
• Perform software installations and upgrades to Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
• Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.
• Attend meetings weekly and provide weekly status reports.
• Resolve a wide range of system issues, troubleshooting software, and hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.
• Conduct routine and emergency maintenance of assigned data center equipment
• Maintain operational, configuration, and other standard operating procedures (SOPs).
• Verify system availability with existing Enterprise tools
  

Requirements

• Bachelor's Degree and 4+ years relevant experience or Associate degree and 6+ years relevant experience
• UNIX, Windows, and/or Storage administration experience
• Experience working with trouble reporting and tracking systems such as REMEDY or Service Now
• Experience supporting the IC/DOD
• Experience in the imagery intelligence domain a plus
• CompTIA Security+ or DoD 8570 Level II equivalent within 90 days of hire
  

Other Details

• Participate in technical research and development to enable continuing innovation
  

What we Offer

Competitive pay and benefits

401k eligibility after 6 months of employment

How to Apply

Please submit your resume below for this opportunity and to view other positions available, visit our career’s page at http://jobs.crelate.com/portal/allstafftechnicalsolutions

AllStaff Solutions is an equal employment opportunities (EEO) employer and terms of employment are without regard to race, color, religion, sex, national origin, age, disability or genetics. AllStaff Solutions complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment.