2 OPEN POSITIONS

Ally is seeking an energetic and detail oriented Billing Specialist who is willing to go the extra mile to service our accounts! The role includes a variety of duties including processing invoices, ensuring proper record handling and high volume of data entry for quicker payments. The right individual will thrive in a fast paced environment and be confident in their ability to handle escalated situations collaboratively with the Finance team!

The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. We're striving to be better for ourselves so we can continue to be better for our customers, carriers, employees, and community.

Ally Logistics has been ranked for the third year in a row on the Inc. 5000 list of fastest-growing companies, ranking #4 in Michigan and #1 in the Grand Rapids metro for 2021. We're also one of Crain's Cool Places to Work and one of the Best & Brightest® Employers. It's no wonder we have a 93% retention rate - our team really does love working here.

KEY ATTRIBUTES FOR SUCCESS:

• #HUSTLE MENTALITY. #HUSTLE means something different at Ally. Click here to learn more about our company culture.
• NATURAL PROBLEM-SOLVER. A lot of your day-to-day tasks will involve problem-solving, so we need someone who can identify those problems with confidence before they even arise. 
• DILIGENCE. We're looking for team members who are whole-heartedly committed to maintaining high levels of customer service and meeting team goals regularly. There will be difficult seasons, and we need to know you can handle them.
• CONFIDENCE. Nobody's perfect. But we need to know you are confident in your ability to overcome obstacles and keep going.
• ORGANIZATION. This is a fast-paced industry and no two days are alike. We need to know you can stay on top of your tasks in order to achieve your goals.
• RELATIONSHIP-ORIENTED. We focus on building relationships with our customers, not just completing a transaction.
• RESOURCEFUL. We're looking for someone who is confident enough to hit the ground running and use their resources wisely.

JOB DUTIES / RESPONSIBILITIES:

• Generate bills and invoices to specific customer accounts
• Review data and compile into excel spreadsheets
• Continuously reviewing and updating billing and pay in TMS in accordance with rate schedules
• Identify and fix all rating errors, communicate with departments on course correction
• Accurately transfer information from customers bill of lading into internal systems
• Ensure proper record handling and fast payment responses
• Obtain missing or correct data when applicable
• Collaborate with the collections department on handling delinquent accounts
• Managing the status of accounts and balances
• Ensure all clients remain informed on their outstanding debts and deadlines
• Manage and organize records and files
• Generate monthly and quarterly reports

COMPENSATION & BENEFITS:

• Compensation includes a competitive salary 
• Health Insurance Plan
• Dental Insurance Plan
• Vision Insurance Plan
• 401K Plan w/ Employer Match
• Life Insurance Plan (100% employer paid)
• PTO Plan (3 weeks PTO for new employees)
• 6 paid holidays
• Maternity and paternity leave

ADDITIONAL PERKS:

• Comprehensive training program to set you up for success
• Ongoing professional development opportunities
• In-office gym complete with strength equipment, cardio machines, and pelotons
• Fully-stocked beverage cooler and espresso machine
• Various team activities and events throughout the year

QUALIFICATIONS:

A successful candidate must possess the following traits/skills-

• Bachelor's Degree preferred
• Alignment with Ally's #HUSTLE values
• A go-getter and self-starter
• Strong written and verbal communication skills
• A highly confident, yet humble, personality
• Must be comfortable in a fast-paced and high-energy environment
• Must be a problem-solver, seeking to find solutions before problems even arise

ADDITIONAL INFO:

A COVER LETTER IS HIGHLY RECOMMENDED, EVEN IF IT'S BRIEF. TELL US WHY YOU ARE A FIT.