Our Operations Team is looking for an energetic and competitive Operations Specialist who is willing to go the extra mile with our customer service for carriers & sales team. Operations Specialists will collaborate with Carrier Sales and Customer Sales reps to bring cost-effective strategies and elevated service to our customers' shipping/receiving departments.
The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight , Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics.
KEY ATTRIBUTES FOR SUCCESS:
- HUMBLE : Confidence is key, but so is humility. Our #HUSTLE values say it all.
- ** HUNGRY : **A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
- ** SMART : **We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.
JOB DUTIES / RESPONSIBILITIES:
- Obtaining shipment updates from contractors
- High-volume phone and email outreach
- Negotiating rates with contractors (carrier sales)
- Providing updates and solutions to team members
- General Data Entry
- Development into Carrier Sales, Regional Dispatch Manager, or Customer Sales
COMPENSATION:
All Entry Level Operations Specialists will earn a base salary + uncapped commissions.
First-year income guarantee: $40,000
BENEFITS & PERKS:
- Health / Dental / Vision Insurance Plans
- 401K Plan with Employer Match
- Life Insurance Plan (100% employer paid)
- PTO Plan (3 weeks PTO for new employees, grows with tenure)
- 6 paid holidays
- Paid Maternity Leave (3 months) and paid Paternity Leave
- Free professional coaching through Boon Health
- Baby-feeding support and on-site Mother's Lounge through Pumpspotting
- Comprehensive training program
- Commitment to defend employees who have signed predatory non-competes (Learn more here)
- Ongoing, in-house professional development
- In-office gym complete with strength and cardio equipment as well as Peloton bikes
- On-site espresso machine and snack machine
- On-site golf simulator
QUALIFICATIONS:
A successful candidate must possess the following traits/skills:
- Bachelor's Degree preferred
- Alignment with Ally's #HUSTLE values
- Strong written and verbal communication skills
- Must be comfortable in a fast-paced and high-energy environment
ADDITIONAL INFO:
- This is NOT a remote position.
- A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
- Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.
ACCOLADES & INDUSTRY AFFILIATIONS:
- One of the Inc. 5000 fastest-growing companies four years running
- One of West Michigan's Best and Brightest Employers
- Member of Women in Transportation