Job Description

OUR COMPANY

DO THE WORDS GRITTY, PASSIONATE, DEMANDING, OR INNOVATIVE DESCRIBE YOU? ARE YOU A TEAM-PLAYER WHO "GETS IT DONE"? WOULD YOU LOVE TO BE PART OF A TEAM DEDICATED TO EXCELLENT RESULTS THAT ARE BECOMING A GENUINE "BEST PLACE TO WORK" COMPANY? WE'RE YOUR NEXT MOVE! ALMANAC TECHNOLOGIES, A SERVICE PROVIDER TO MACHOL & JOHANNES, LLC, IS A PREMIER LAW FIRM OPERATING IN COLORADO AND SEVEN OTHER STATES. WE OFFER REPRESENTATION AND CUSTOMER SERVICE IN THE COLLECTION, BANKRUPTCY, AND CREDITOR RIGHTS ARENAS. THIS SPECIFIC POSITION WILL BE LOCATED IN OUR DENVER, COLORADO OFFICE.

At Almanac Technologies, we know that you want:

• Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers
• The ability to contribute and make a difference, transparent communications, a sense of community
• And management that takes a personal interest in YOU

OVERVIEW:

The IT Business Analyst will work with internal departments and external vendors to evaluate processes for improvement and efficiency. This position requires group facilitation and collaboration to compile and thoroughly document necessary requirements for a project. This position interacts with the Developers and acts as a liaison between stakeholders and is responsible for preparing user documentation and assist with deployment and implementation of completed projects.

CORE FUNCTIONS:

• Maintains positive working relationship with teams firmwide to improve operations on a consistent basis.
• Responsible for evaluating and documenting processes and providing ideas and/or design for improvement, and document requirements
• Responsible for testing and training, in some cases becoming a technical subject matter expert
• Responsible for providing consistent detailed updates in the firm's project management system
• Act as a liaison between stakeholders
• Flexibility handling multiple assignments or shifting priorities in a fast-paced environment
• A strong understanding of what it means to "be of service" to firm
• Maintains open communication as it pertains to project completion and roadblocks
• Other duties as assigned

COMPENSATION:

• Temporary Contract position - 6 months
  • potential to transition to Full Time Employee after 6 month evaluation
• $30-$35/hour
• 40 hours / week

SCHEDULE:

• Monday - Friday, general business hours
• Temporarily hybrid-remote due to COVID
• Sitting 80%, Standing/Walking 20%
• Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties
• May occasionally need to lift objects weighting 20 lbs.

IDEAL CANDIDATE:

• Ability to meet deadlines and perform tasks in a high-stress environment
• Able to adjust quickly to varying priorities and maintains a positive attitude during change
• Maintains a high degree of attention to detail in a fast-paced work environment.
• Supports a culture of accountability, ownership, and honesty
• Displays a desire to learn and is coachable; takes feedback well from a variety of sources
• Exhibits exceptional verbal and written communication skills and customer service provision

KEY QUALIFICATIONS:

EDUCATION, FORMAL TRAINING OR CERTIFICATES:

• Associates Degree or equivalent tenure required
• Administrative education or training preferred

EXPERIENCE:

• Previous experience within a software development and/or implementation environment
• Intermediate to Advanced knowledge and use of Microsoft Office suite (Word, Excel, and Outlook)
• Experience with software requirements gathering and/or Epic and Story presentation is required
• Experience with JIRA and TFS is preferred
• Visio or other workflow application experience preferred
• Experience developing and implementing process improvements preferred
• Previous experience in the collection or legal industry preferred

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of legal terminology and procedures, preferred but not required
• Excellent use of grammar, punctuation, with excellent verbal and written communication skills
• Strong ability to stay organized and prioritize work to balance multiple projects to meet strict deadlines
• Highly detail oriented
• Able to work in a high production, fluid, and fast paced environment
• Exceptional customer service skills
• Prior document processing experience in a team environment preferred
• Intermediate skills using Excel to write complex equations and present or report on data
• Ability to type 50 WPM

LOCATION:

• Downtown Denver, Colorado

JOB POSTED BY APPLICANTPRO