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Customer Service Representative

Almanzar Insurance Services LLC

Customer Service Representative

Haverhill, MA
Full Time
Paid
  • Responsibilities

    Growing Insurance Agency is seeking a Bilingual Insurance Customer Service Representative to join our team!

    Responsibilities are as follows:

    Document all inquiries, resolutions and follow up on tasks within the agency management system

    Review and process change request from our current customers

    Prepare insurance binders, RMV1's & RMV3's and 2A's as well as homeowners cancellation letters

    Scanning all new business policies and endorsement changes to our current agency management system

    Assisting with new business quotes cross selling current mono-line policies

    Mailing out new business policies and endorsement letters to current customers

    Contact current customers regarding their policy renewals

    We are looking for a high energized individual that has the desire to help our current customers with the best customer service approach in its class.

    High School Diploma is required

    At least one year of office administrative experience is preferred we are willing to train the right candidate

    We offer weekly pay and paid holidays

    BILINGUAL SPANISH IS REQUIRED