Banquet Setup Attendant

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Position Purpose:

Responsible for setting up banquet and meeting spaces and assisting with overseeing events to ensure guest satisfaction.

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The Benefits of Being Part of OUR Family:

• Medical, Dental and Vision coverage

• Life Insurance

• Paid personal time off

• Leadership and Management Training Programs

• 401K Retirement Plan

• A PATH for your future!

• Discounted room rates

• A FUN PLACE TO WORK

• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS

• Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location.
• Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc.
• Set up, stock, and maintain work areas.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Assist other departments when needed to ensure optimum service to guests.

SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
• Speak with others using clear and professional language. Support team to reach common goals.
• Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

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SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to effectively communicate with guests and co-workers and to fully comprehend guest requests.
• Ability to recognize conditions that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking.
• Ability to maintain perspective and composure in demanding business situations such as an irate guest, rush of cleaning or being short-staffed.
• Ability to divide attention among several tasks going on at one time.
• Ability to work cooperatively with others to achieve group work goals.
• Ability to effectively deal with guest issues and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability arrive to work on time and when scheduled.
• Ability to stand on feet up to 7 hours a day and work in a fast-paced environment

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NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.